Danger level:  
  (15/100)

MacShiny. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: System tools
12

MacShiny – a questionable Mac optimization software

Image of MacShiny

MacShiny by Cyan Soft Ltd. is a dubious application which supposedly speeds up and cleans up your Mac. However, questionable distribution method, malfunction, delivery of suspicious errors and unhelpful technical support service, put this program in the list of potentially unwanted programs (PUP).

MacShiny has an official website where the application can be downloaded and installed. The red flags should start raising as soon as you try to buy the software. First of all, the developer offers 94% (!) discount on your purchase. It is a subscription-based plan, with the 24-month offer being the cheapest. Lastly, there are 16,049 ‘user’ ratings displayed – none of them rated it less than five stars.

Additionally, MacShiny offers a variety of features, such as:

  • Safe deletion of massive volumes of junk files;
  • Detection and elimination of duplicate files;
  • Removal of unwanted browser extensions;
  • Removal of old and large files without damaging useful data;
  • Security of from spyware, theft and data loss;

However, the program often usually fails to perform properly and give users promised features. Users complain about getting error messages constantly and having troubles contacting the promised technical support. Additionally, the app does not show up in the purchased apps store.

Regardless if MacShiny has legitimate download source, over 70% of traffic generated to the website is through redirects. Therefore, if you get redirected to this site, it is highly likely that you have adware program installed on your Mac. Thus, MacShiny removal should be your first action.

MacShiny itself also participate in online advertising. Developers not only aggressively promote their subscriptions plans and seek convincing users into installing them, but might also display ads from various advertising services, such as AdRoll or Doubleclick.

Therefore, once you download MacShiny, your browsing activities might be diminished. Just like adware-type programs, this one might also display pop-ups, banners, in-text ads, and similar online advertisements that promote various programs, products or services.

Questionable functionality and delivery of ads are the main reasons why you should remove MacShiny from your computer. However, users report about problems with its elimination. Even though you uninstall it as an ordinary application, you might still find its icon on the desktop or other location.

Complicated removal is another reason why users often refer to it as MacShiny virus. However, it’s just a potentially unwanted program (PUP) that can be quickly eliminated with Reimage or another anti-malware tool.

Unwanted applications spread with bundling

In most cases, users rush through the installation process of free software. They skip steps and use ‘Recommended/Quick/Default’ settings just to speed up the process.

However, we can assure you that bundled software can be potentially dangerous. Developers of free software often hide additional components within their installation managers. Therefore, we advise you always to use ‘Advanced/Custom' settings and opt out of any unwanted applications (such as add-ons, extensions, search engines, toolbars, etc.)

Complete adware and MacShiny removal

You should scan your computer with a legitimate anti-spyware software to remove MacShiny and all its components permanently. This method is quick and easy and will guarantee you with immediate results.

However, if you want to proceed with manual MacShiny removal, you should check our guide below. Nevertheless, it might be difficult to execute for less computer-savvy individuals. In that case, please download one of the programs mentioned below.

If you want to uninstall MacShiny automatically, you can use one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware Computer security experts recommend these programs because they can detect and remove potentially unwanted programs and viruses from your computer, including all dangerous and malicious components related to them. Besides, these programs guarantee immediate and ongoing system protection.

We might promote some affiliate products. An entire disclosure is provided in our Terms and Conditions. By Downloading any recommended Anti-spyware software to uninstall MacShiny you accept our privacy policy and terms and conditions.
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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall MacShiny. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.
You can find more details about this program in Reimage review.
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Manual MacShiny Removal Instructions:

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall MacShiny in Mac OS X system

To remove MacShiny and its icon entirely, follow teh steps below. However, before you start, you have to check if the program is actually closed:

  1. Open Spotlight.
  2. Find MacShiny using Mac Search bar.
  3. Choose MacShiny.
  4. Click on the X in the upper left corner of the window.
  5. Click Quit to confirm the action.

To get rid of other suspicious components from the system, follow the instructions below:

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for MacShiny or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MacShiny from Internet Explorer (IE)

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for MacShiny and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise MacShiny removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MacShiny from Microsoft Edge

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be MacShiny-free.

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MacShiny from Mozilla Firefox (FF)

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate MacShiny and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise MacShiny removal. Hit 'Reset Firefox' button a few times
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MacShiny from Google Chrome

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for MacShiny and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish MacShiny removal. Click 'Reset' to finish the removal process.
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MacShiny from Safari

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for MacShiny or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MacShiny removal process. Select all checkboxes and click 'Reset'
Even if you have completed all the steps above, we still strongly recommend you to scan your computer system with a powerful anti-malware software. It is advisable to do that because an automatic malware removal tool can detect and delete all remains of MacShiny, for instance, its registry keys. The anti-malware program can help you to easily detect and eliminate possibly dangerous software and malicious viruses in an easy way. You can use any of our top-rated malware removal programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters - Spyware and malware removal expert

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