Danger level:  
  (97/100)

CryptoLockerEU ransomware. How to delete? (Removal tutorial)

removal by Olivia Morelli - - | Type: Ransomware
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CryptoLockerEU ransomware virus makes rounds on the Internet in 2017

CryptoLockerEU virus is a malicious program that can be assigned to CryptoLocker ransomware virus family. Despite the fact that this ransomware is likely to be created by different actors than the ones who created the infamous CryptoLocker virus, it is just as dangerous virus as its role model. It seeks to enter computer system by deceiving the owner/user illegally and if it succeeds to do so, it encrypts almost all files on the system. For the encryption process, the virus uses RSA-2048 encryption method, which involves the creation of two keys – the encryption and the decryption key. The decryption key is sent to criminals’ servers and removed from the compromised machine, while the encryption key is used to corrupt victim’s data.

CryptoLockerEU ransomware

Speaking of ransomware, we want to point out that they tend to add a certain file extension to encrypted files, and in the case of CryptoLockerEU ransomware, .send 0.3 BTC crypt file extension is added. Once the encryption task is done, the ransomware turns to the next task – it creates a message for the victim and attempts to save it under a file name РАСШИФРОВАТЬ ФАЙЛЫ.txt, however, due to error the name of the ransom note appears as ĐŔŃŘČÔĐÎ ŔŇÜ ÔŔÉËŰ.txt. This ransom note presents the virus as CryptoLockerEU 2016 rusia (bear in mind that latest versions might be using CryptoLockerEU 2017 rusia title), and says that the victim has seven days to buy 0.3 Bitcoin, send them to cyber criminals and receive the decryption software. It says that the virus id is 92418LQEU, and provides four email addresses that belong to ransomware crooks:

  • decryptme.files@mail.ru;
  • efwerez2015@yandex.com
  • super.decryptme2016@yandex.com;
  • europol.eurofuck@yandex.com.

Now, please read this part very carefully. This virus is extremely dangerous and likely there are no chances to recover your files now – the only way to restore them is to import data copies from a backup. There is also an option of paying the ransom, however, we do not recommend you to do so because there are many cases when criminals failed to provide the decryption solution to victims even if the ransoms were paid. Therefore, we suggest you remove CryptoLockerEU malware from your system – the sooner, the better. You should use trustworthy programs like Reimage for the CryptoLockerEU removal process.

How did my device get infected with the virus?

Be aware of the most popular ransomware distribution method – malicious spam emails. Criminals put a lot of effort into crafting up convincing messages and creating safe-looking files that contain the malicious payload because their goal is to trick you into opening them. These files will be added to phishing emails they send out to thousands of victims. If you opened an infected email lately, CryptoLockerEU malware infiltrated the system and encrypted your files. However, there are other methods that help to spread the virus. For example, criminals infect ad networks and make malware-laden ads appear on legitimate websites. In such case, you won’t be able to protect your computer because these ads initially are legitimate, but once the ad network gets hacked, malicious components are added to them. In such case, only anti-malware software can protect you from data loss.

How to remove CryptoLockerEU ransomware for good?

There’s no doubt that CryptoLockerEU virus is extremely dangerous and it can damage your files so badly that you won’t be able to use them ever again. If it has infected your computer, please, do not support cyber criminals by paying them the ransom they demand. We recommend you to take care of CryptoLockerEU removal immediately. To remove CryptoLockerEU virus, use these instructions.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall CryptoLockerEU ransomware. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Manual CryptoLockerEU Virus Removal Instructions:

Eliminate CryptoLockerEU using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

If your computer has been attacked, you should follow provided instructions and get this virus out of the system as soon as you can. It is highly recommended to restart your computer into Safe Mode before trying to remove this malicious program with anti-malware tools.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove CryptoLockerEU

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove CryptoLockerEU completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate CryptoLockerEU using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of CryptoLockerEU and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of CryptoLockerEU.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate CryptoLockerEU from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

There are a couple of methods you can apply to recover data encrypted by CryptoLockerEU:

Method 1. Use Data Recovery Pro

Various software developers offer numerous data recovery tools, however, our team trusts Data Recovery Pro only. Therefore, we highly recommend using it for data recovery process.

  • Download Data Recovery Pro (https://novirus.uk/download/data-recovery-pro-setup.exe);
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by CryptoLockerEU ransomware;
  • Recover the data.

Method 2. Use ShadowExplorer

ShadowExplorer can help you find data copies stored in Windows system. If the virus didn’t delete them, you can use Volume Shadow Copies to restore your files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Install Shadow Explorer on your computer following the instructions in the software’s Setup Wizard;
  • Run the program. Navigate to the menu on the top-left corner and select a disk containing your encrypted files. Look through the available folders;
  • When you find the folder you want to recover, right-click it and select “Export”. Also, choose where the recovered data will be stored.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from CryptoLockerEU and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Olivia Morelli
Olivia Morelli

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Source: https://www.2-spyware.com/remove-cryptolockereu-ransomware-virus.html

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