Remove Jollywallet (Detailed Removal Instructions)

removal by Ugnius Kiguolis - - | Type: Adware

Jollywallet Removal Guide

Description of Jollywallet

The main reasons why you should not use Jollywallet

Jollywallet is one of these applications that might be interesting for online shoppers. The creators of the app promote it as a useful tool that provides cash back option, discounts, coupons, great deals, and other promotional offers. But don’t get excited. The majority of these offers are forged. This application provides you so many sponsored content that you’ll get annoyed immediately. Jollywallet adware delivers advertisements whenever you are: reading news portals, scrolling social media, or looking up for information on Google. You will see in-text ads, banners and an excessive amount of pop-ups. What is more, you will notice that your computer’s performance slowed down, and the browser often crashes or freezes. These interruptions should not be tolerated. You have to remove Jollywallet and forget about these inconveniences. For automatic program’s removal, we recommend using ReimageIntego.

You can install Jollywallet from the official website, or it can sneak into your PC bundled with freeware. The main sign that it got on your PC is the huge toolbar that appeared on your browsers. The adware targets three popular browsers – Internet Explorer, Google Chrome, and Mozilla Firefox. Once the app hijacks browsers, you will be attacked with commercial content. Jollywallet ads might offer not only discounts or great deals for particular products, but also they can mislead users by telling about a necessity to update specific software. If you notice one of these ads, make sure if you really have this program installed on your PC. You don’t need to update a program you don’t have. Moreover, program updates do not come in the form of the ad. Misleading ads may offer free software downloads, but you should avoid them too. Ads might redirect you to shady third-party websites and offered downloads might be infected. The last reason why you should consider Jollywallet removal is – the app can install additional toolbars and programs without asking your permission. The longer you keep the program, the bigger problems you might face, and the longer their elimination will take.

The example of Jollywallet adware

How did the program manage to get on the PC?

As we mentioned earlier, there are two ways of distribution: users can download it from the official website, or the program can infiltrate computer’s system with the help of other software. If you haven’t installed it, the Jollywallet hijack occurred when you downloaded a freeware. Probably, you are confused because you have no idea that additional programs were installed on your PC. You should know that freeware installers rarely disclose about optional downloads. For this reason, you have to choose ‘Advanced’ or ‘Custom’ software installation settings. Then, you can monitor installation process and block all optional installs.

Jollywallet elimination guide

Simply uninstalling the program is not enough. Jollywallet can install many additional tools and programs that are malicious and should be removed too. For this reason, we recommend automatic Jollywallet removal. This method requires using professional and strong anti-malware program. If you have it already, don’t forget to update it first. The outdated version might not be so effective. Then, you have to run a full system scan and wait while the program does its job. We do not recommend trying to remove Jollywallet manually, because finding all malicious components is a hard task, and if you leave at least one of it, your computer stays at risk to get further computer infections.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Jollywallet. Follow these steps

Uninstall Jollywallet in Windows systems

Terminate any suspicious programs like Jollywallet from Windows 10/8 machines by following:

  1. Type Control Panel into Windows search and once the result shows up hit Enter.
  2. Under Programs, choose Uninstall a program.
    Programs in Control panel
  3. Find any pieces related to Jollywallet or programs that seem suspicious.
  4. Right-click on the application and select Uninstall.
  5. Click Yes when User Account Control shows up.
    Confirm uninstall
  6. Wait for the process of uninstallation to be done and click OK.

Windows 7/XP instructions:

  1. Click on Windows Start and go to Control Panel on the right pane.
  2. Choose Add/Remove Programs.
    Remove the program
  3. Select Uninstall a program under Programs in Control Panel.
  4. Click once on the unwanted application.
  5. Click Uninstall/Change at the top.
  6. Confirm with Yes.
  7. Click OK and finish the removal.

Uninstall Jollywallet in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Jollywallet or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'

Delete Jollywallet from Microsoft Edge

Delete suspicious extensions from MS Edge:

  1. Go to the Menu by clicking on the three horizontal dots at the top-right.
  2. Then pick Extensions.
    Uninstalling apps
  3. Choose the Jollywallet-related add ons on the list and click on the Gear icon.
  4. Click on Uninstall at the bottom.

Clear cookies and other data:

  1. Click on the Menu and from the context menu select Privacy & security.
  2. Under Clear browsing data, select Choose what to clear.
    Clear data
  3. Choose everything except passwords, and click on Clear.

Alter new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge fully:

  1. Click on the keyboard Ctrl + Shift + Esc to open Task Manager.
  2. Choose More details arrow at the bottom.
  3. Go to Details tab.
    Task Manager processes
  4. Now scroll down and locate every entry with Microsoft Edge name in it.
  5. Right-click on each of them and select End Task to stop MS Edge from running.

When none of the above solves the issue, you might need an advanced Edge reset method, but you need to backup your data before proceeding.

  1. Find the following folder on the PC: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
    Folders
  3. Right-click on the selection and choose Delete
  4. Right-click on the Start button and pick Windows PowerShell (Admin).
    PowerShell clearing
  5. Copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose

Instructions for Chromium-based Edge

Delete extensions:

  1. Open Edge and click Settings.
  2. Then find Extensions.
    Chromium-Edge
  3. Delete unwanted extensions with the Remove.

Clear cache and site data:

  1. Click on Menu and then Settings.
  2. Find Privacy and services.
  3. Locate Clear browsing data, then click Choose what to clear.
    Reseting
  4. Time range.
  5. Click All time.
  6. Select Clear now.

Reset Chromium-based MS Edge browser fully:

  1. Go to Settings.
  2. On the left side, choose Reset settings.
    Full browser reset
  3. Select Restore settings to their default values.
  4. Click Reset.

Delete Jollywallet from Mozilla Firefox (FF)

Remove suspicious Firefox extensions:

  1. Open Mozilla Firefox browser and click on the three horizontal lines at the top-right to open the menu.
  2. Select Add-ons in the context menu.
    Browser settings
  3. Choose plugins that are creating issues like Jollywallet and select Remove.

Reset the homepage on the browser:

  1. Click three horizontal lines at the top right corner.
  2. This time select Options.
  3. Under Home section, enter your preferred site for the homepage that will open every time you launch Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Find the Privacy & Security section.
  3. Scroll down to choose Cookies and Site Data.
    Blocking sites
  4. Click on Clear Data… option.
  5. Click Cookies and Site Data, Cached Web Content and press Clear.

Reset Mozilla Firefox:

When annoying sites and other Jollywallet pieces still act intrusively and steps above haven't helped, reset Mozilla Firefox:

  1. Open Mozilla Firefox and go to the menu.
  2. Click Help and then choose Troubleshooting Information.
    Troubleshooting issues
  3. Locate Give Firefox a tune-up section, click on Refresh Firefox…
  4. Confirm the action by pressing on Refresh Firefox on the pop-up. After this step, the Jollywallet removal should be completed.
    Reset the Firefox

Chrome browser reset

Find and remove suspicious extensions from Google Chrome:

  1. In Google Chrome, open the Menu by clicking three vertical dots at the top-right corner.
  2. Select More tools > Extensions.
  3. Once the window opens, you will see all the installed extensions.
  4. Find any suspicious add-ons related to any PUP like Jollywallet.
  5. Uninstall them by clicking Remove. Removing extensions

Clear cache and web data from Chrome:

  1. Click the Menu and select Settings.
  2. Find Privacy and security section.
  3. Choose Clear browsing data.
  4. Select Browsing history.
  5. Cookies and other site data, also Cached images and files.
  6. Click Clear data. Clearing data

Alter settings of the homepage:

  1. Go to the menu and choose Settings.
  2. Find odd entries like Jollywallet in the On startup section.
  3. Click on Open a specific or set of pages.
  4. Then click on three dots and look for the Remove option.

Reset Google Chrome fully:

You might need to reset Google Chrome and properly eliminate all the Jollywallet-components or associated installs:

  1. Go to Chrome Settings.
  2. Once there, scroll down to expand Advanced section.
  3. Scroll down to choose Reset and clean up.
  4. Click Restore settings to their original defaults.
  5. Click Reset settings again to confirm and complete Jollywallet removal. Resetting Google Chrome

Delete Jollywallet from Safari

Get rid of questionable extensions from Safari:

  1. Click Safari.
  2. Then go to Preferences…
    Preferences of Safari
  3. Choose Extensions on the menu.
  4. Select the unwanted extension that is associated with Jollywallet and select Uninstall.

Clear cookies from Safari:

  1. Click Safari.
  2. Choose Clear History…
    Clearing history
  3. From the drop-down menu under Clear, find and pick all history.
  4. Confirm with Clear History.

Reset Safari fully:

  1. Click Safari and then Preferences…
  2. Choose the Advanced tab.
  3. Tick the Show Develop menu in the menu bar.
  4. From the menu bar, click Develop.
    Empty caches
  5. Then select Empty Caches.

Even if you have completed all the steps above, we still strongly recommend you to scan your computer system with a powerful anti-malware software. It is advisable to do that because an automatic malware removal tool can detect and delete all remains of Jollywallet, for instance, its registry keys. The anti-malware program can help you to easily detect and eliminate possibly dangerous software and malicious viruses in an easy way. You can use any of our top-rated malware removal programs: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting Jollywallet

Securely connect to your website wherever you are

Sometimes you may need to log in to a content management system or server more often, especially if you are actively working on a blog, website, or different project that needs constant maintenance or that requires frequent content updates or other changes. Avoiding this problem can be easy if you choose a dedicated/fixed IP address. It's a static IP address that only belongs to a specific device and does not change when you are in different locations. 

VPN service providers such as Private Internet Access can help you with these settings. This tool can help you control your online reputation and successfully manage your projects wherever you are. It is important to prevent different IP addresses from connecting to your website. With a dedicated/fixed IP address, VPN service, and secure access to a content management system, your project will remain secure.

Reduce the threat of viruses by backing up your data

Due to their own careless behavior, computer users can suffer various losses caused by cyber infections. Viruses can affect the functionality of the software or directly corrupt data on your system by encrypting it. These problems can disrupt the system and cause you to lose personal data permanently. There is no such threat if you have the latest backups, as you can easily recover lost data and get back to work.

It is recommended to update the backups in parallel each time the system is modified. This way, you will be able to access the latest saved data after an unexpected virus attack or system failure. By having the latest copies of important documents and projects, you will avoid serious inconveniences. File backups are especially useful if malware attacks your system unexpectedly. We recommend using the Data Recovery Pro program to restore the system.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - Expert in malware removal

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