Danger level:  
  (99/100)

Jigsaw ransomware virus. How to delete? (Removal tutorial)

removal by Linas Kiguolis - -   Also known as .Fun ransomware | Type: Ransomware
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Basic facts about Jigsaw ransomware virus

Jigsaw ransomware is similar to other ransomware viruses and has the same purpose – to get benefit from its victims. Once the virus gets into computer, it encrypts the files and adds .fun, .xyz and similar extensions to each of them. In addition, this virus changes the wallpaper and leaves a ransom note which can be written in different languages.

The latest version of Jigsaw virus claims in its warning message: ‘We are Anonymous. We Are Legion. We do not forget. We do not forgive. Expect us.’ According to hackers, the only way to decrypt the files is to pay a ransom. Moreover, hackers threaten their victims to delete 1000 files after rebooting computer or trying to remove Jigsaw ransomware from the system.

How much does decryption key cost? The price varies depending on the number of encrypted files and ranges around $250. Victims who are willing to pay a ransom are firstly asked to download a Jigsaw Decrypter. Then, hackers provide particular Bitcoin address where they have to transfer their money in order to activate this decryption tool.

Please, do not pay money to cyber criminals, even though they are claiming that your files can be deleted. At the moment of writing, we haven’t managed to find information about such removal. Moreover, it is possible to decrypt your files and remove Jigsaw ransomware from your computer for free. For that, we highly recommend Reimage.

Methods of distribution

Jigsaw ransomware infects computers with the help of Trojan horse that is usually hidden in spam or infected pop-up ads. It might pretend to be a useful document from your company, so make sure you double-check the email of the sender and pay attention to what are you downloading from the Internet. You should stay away from suspicious emails and never download or open attached files. Jigsaw ransomware virus can also hide in spam, so you should not open these emails too.

Another way how the virus can end up on your computer is through malicious advertisements. These ads usually invite you to click them and visit particular websites or install missing programs. Bear in mind that these sites might be malicious or automatically infect you with Jigsaw virus that causes encryption of important files and such warning message displayed on your computer's screen:

Your data has been fully encrypted But, don’t worry! this can be temporary. Follow the instructions and this virus will decrypt all the data and then remove itself However, time is crucial. Every hour, it will select some of them, and delete permanently. PLEASE NOTE: If you or your Anti-Virus attempts to remove this virus, You will be responsible for getting rid of the ONLY way to getting your DATA back. During the first 24 hours you will only loose a few items, actioned every hour the second day a few hundred, the third day a few thousand. If you turn off your computer or attempt remove the virus or try to close this window, it will start up again and WILL delete 1000 files as a punishment. Once you make the payment, click the confirmation button below and it will begin to automaticly decrypt process all data and the virus will remove itself once completed. The ball is now in your court

Jigsaw removal

If your computer was infected by this virus, the first step you have to do is to disconnect it from the Internet. If not, the virus might spread around and affect your network and every computer which is connected to it. Then, you must remove Jigsaw ransomware from the system. It is not a simple and easy task, so we highly recommend using Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or other reputable security programs.

However, the virus might prevent you from launching it. If it happens, please follow our instructions given below. To protect your data in the future, make sure you back up it from time to time. Also, keep your extra copies of important files in your portable hard disk or similar locations. 

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall Jigsaw ransomware virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Press mentions on Reimage

Manual Jigsaw Virus Removal Instructions:

Eliminate Jigsaw using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove Jigsaw

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove Jigsaw completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate Jigsaw using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Jigsaw and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of Jigsaw.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Jigsaw and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Linas Kiguolis
Linas Kiguolis

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Source: https://www.2-spyware.com/remove-jigsaw-ransomware-virus.html

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