Danger level:  
  (18/100)

Google Customer Reward Program. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Adware

Google Customer Reward Program is a fake message stating about the nonexistent visitor reward

Google Customer Reward Program scam
Google Customer Reward is a message that adware displays on your screen.

Google Customer Reward Program is a fake message displayed by dubious websites that people visit against their will. This window appears on your screen when you are redirected to a questionable site related to an adware-type virus. This kind of potentially unwanted program can infiltrate your system undetected and then start displaying fake messages containing various questionnaires and fake reports about prizes. All you need to realize is that there is no reward. In addition, dealing with such scams is highly dangerous as you can lose your personal data. In addition, you can be tricked into downloading malware or paying the money for useless software. r

The Google Customer Reward Program scam window with the fake announcement is not the only pop-up you can get on your screen when infected with an adware-type virus. You can also start seeing intrusive advertisements which are filled with promotional content, virus reports and even links redirecting you to other sites which are potentially dangerous. 

The main purpose of this program is to get various information from the user. It is achieved by redirecting to sites and advertisements. This helps to get access to browser history and habits. Also, those surveys ask various questions about your OS, browser or even personal information and banking credentials. This is why this scam is more dangerous than it looks.

The message displayed by Google Customer Reward Program scam reads as follows: 

Congratulations!
You can win the new Samsung Galaxy S9, iPhone X or iPad Pro. the only thing you have to do to receive a gift is to answer the following 8 questions.

Remember: 100 randomly selected users have received this invitation.
The number of gifts is limited. You have 0 minutes and 00 seconds to answer the following questions before ew give your gift to other graceful users! Good luck!
What device do you see now?
PC/Notebook
Smartphone
Tablet
Other

Like other common adware, Google Reward scam uses pay-per-click methods to earn money and generate revenue for sponsors and advertisers. Your every click on the pop-up window or website creates profit for developers and more problems for you. These clicks create more ads, redirects and possible threats.

Software bundling is the most common way of spreading these cyber infections on various devices. This happens because the user is not paying enough attention. If you have been dealing with fake ads for a while, check your computer for PUP. If you happen to find something suspicious, remove Google Customer Reward Program and all related components. This is the easiest way to get rid of these intrusive messages that could lead you to identity theft and similar issues.

To prepare for Google Customer Reward Program removal, you must download reliable anti-spyware and run a full system scan. We recommend installing anti-malware software like Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes for this purpose. These programs can detect and remove various malware from your computer and protect it later on. If you are concerned about the data tracking, you need to use these tools now.

Program developers bundle their products with PUPs

Some PUPs can come from official websites where they are promoted as useful tools. These programs often have little to no value and instead spreads other infections. However, these are silent intruders, and the most common way of spreading adware is program bundling. Virus developers and freeware providers pack their products in bundles and spread them around the web. So when you are not paying enough attention during installation, you may get additional pieces installed on your device.

We always recommend choosing Custom or Advanced techniques for freeware installations. This step allows you to see what exactly you are getting on your device and de-selecting unwanted programs from the list. This is the step you need to take especially if you use peer-to-peer sites as your software source. However, the safest way is choosing reputable sources for your software and applications, even drivers and updates. 

Get rid of Google Customer Reward Program scam safely but surely 

To remove Google Customer Reward Program scam properly, you should use a reputable anti-malware program and, of course, use only legitimate software providers to find the best solution. This will ensure that all possible threats will be detected and removed from your device on time. If you want to get rid of redirects, ads and similar issues completely, it is important to follow the steps the program suggests after it performs a full system scan.

Google Customer Reward Program virus removal is not that difficult if you use the correct tools for the process. However, if you do not want to install more software on the system, feel free to use our steps offered below this article. With the help of this guide, you will fix your operating system and your web browsers.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.
Alternative Security Tools
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Security Tools
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Google Customer Reward Program scam, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Google Customer Reward Program scam in Windows systems

Follow the instructions below to get rid of Google Customer Reward Program scam from Windows OS:

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs). Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove Google Customer Reward Program scam and programs related to it
    Now, take a look at the list of programs and find Google Customer Reward Program scam or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Google Customer Reward Program scam in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Google Customer Reward Program scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Customer Reward Program scam from Internet Explorer (IE)

Delete Google Customer Reward Program ads from your browser by following the guidelines:

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for Google Customer Reward Program scam and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Google Customer Reward Program scam removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Customer Reward Program scam from Microsoft Edge

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be Google Customer Reward Program scam-free.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Customer Reward Program scam from Mozilla Firefox (FF)

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate Google Customer Reward Program scam and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Google Customer Reward Program scam removal. Hit 'Reset Firefox' button a few times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Customer Reward Program scam from Google Chrome

To get rid of this scam, follow the steps carefully to reset your web browser to its previous state:

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for Google Customer Reward Program scam and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish Google Customer Reward Program scam removal. Click 'Reset' to finish the removal process.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Customer Reward Program scam from Safari

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for Google Customer Reward Program scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Google Customer Reward Program scam removal process. Select all checkboxes and click 'Reset'

About the author

Julie Splinters
Julie Splinters - Spyware and malware removal expert

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Source: https://www.2-spyware.com/remove-google-customer-reward-program-scam.html

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