Counterflix adware. How to delete? (Removal tutorial)

Uninstall Counterflix in Windows systems

After the attack, you should not only get rid of the Counterflix, but reset DNS settings too. In order to do that, follow these steps:

1. Access Network Connections (Windows 7 users should go to Network and Sharing Center) via Control Panel.
2. Here you will see your current connection. Right-click it and choose Properties.
3. Click Properties and select Internet Protocol (TCP/IP).
4. Then select Properties.
5. Choose Obtain IP address automatically and Obtain DNS Server Automatically options.
6. Now you have to launch Command Prompt (you can find it using Windows search feature). Right-click the program appeared in the search results list and choose Run as Administrator.
7. Type these commands to the Command Prompt. Enter them one by one, clicking Enter after each of them:
   • ipconfig /flushdns
   • ipconfig /release
   • ipconfig /renew

1. Go to Start → Control Panel → Programs and Features (if you are Windows XP user, open Add/Remove Programs).
2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program.
3. Remove Counterflix and programs related to it
   Now, take a look at the list of programs and find Counterflix or other programs that you do not remember installing.
4. Right-click on these programs and select "Uninstall." Then click OK to save changes.

Uninstall Counterflix in Mac OS X system

1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications.
2. Wait until you see Applications folder and look for Counterflix or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.

Delete Counterflix from Internet Explorer (IE)

Follow the steps to get rid of adware-related components from the Internet Explorer.

1. Delete suspicious browser add-ons
   Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons.
2. Manage Add-ons window will appear on your screen. Now, search for Counterflix and other questionable browser add-ons. Right-click them on each of them and select Disable.
3. If virus altered your homepage, change it:
   Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
4. Now, delete malicious URL and enter
5. Reset all Internet Explorer settings
   Click on Gear icon and then opt for Internet options. Then go to Advanced section.
6. Click Reset.
7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Counterflix removal.

Delete Counterflix ads from Microsoft Edge browser

After the hijack, you should make sure that you can continue using Microsoft Edge safely:

Reset settings in Microsoft Edge (Technique No.1):

1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
2. Select Settings from the drop down menu.
3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button.
4. Then mark all components that you wish to delete and after that hit Clear.
5. Right-click the Start button (that has Windows logo on it) and choose Task Manager.
6. Go to Processes tab and look for Microsoft Edge.
7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions.
8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them.

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

1. Important: you must backup your files before you use these tips
2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
3. Select all items in this folder and right-click with your mouse. Select Delete.
4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
5. With the right button of your mouse, click on every entry and select Run as administrator.
6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
   

   Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}

   after PS C:\WINDOWS\system32> and hit Enter.

After completing these steps, Microsoft Edge should be Counterflix-free.

Delete Counterflix from Mozilla Firefox (FF)

These instructions will help you to delete Counterflix virus from the Mozilla Firefox:

1. Delete suspicious browser extensions
   Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons → Extensions.
2. Now, locate Counterflix and other suspicious extensions. Click Remove to eliminate them.
3. Reset all Mozilla Firefox settings
   Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information.
4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Counterflix removal.

Delete Counterflix from Google Chrome

If Counterflix adware sneaked to your PC, you should check Google Chrome as well. There you might find some virus-related components.

1. Remove malicious extensions
   Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools → Extensions.
2. Now, look for Counterflix and other suspicious extensions and then click the trash icon to remove them.
3. Open Chrome menu and go to Settings → Manage Search engines under the Search section.
4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice.
5. Reset all Google Chrome settings
   Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
6. Scroll down to find Reset browser settings button. Click on it.
7. Click Reset to approve this action and finish Counterflix removal.

Delete Counterflix from Safari

1. Delete suspicious browser extensions
   Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences.
2. Here, select Extensions and look for Counterflix or other suspicious entries. Click on the Uninstall button to get rid each of them.
3. Reset all Safari settings
   Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari....
4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Counterflix removal process.