CerberTear ransomware virus. How to delete? (Removal tutorial)

removal by Olivia Morelli - - | Type: Ransomware
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CerberTear ransomware virus: copycat or a real threat?

CerberTear virus tries to make computer users believe that it’s a new version of the dangerous and well-known cyber threat. Even though some new Cerber’s versions has been recently released, this malware has nothing in common with them. Well, it only appends .cerber file extension to the encrypted data and offers to decrypt files using Cerber Ransomware Decryptor. It seems that developers of CerberTear ransomware are actually lazy. Apart borrowing the name, they also used HiddenTear’s code. It was an open-source and educational ransomware project. As you can realise, hackers decided to use this code for their good, and after few modifications, they launch another blackmailing tool online. Cyber criminals try to swindle the money from innocent computer users by taking their files to hostage. They demand 0.4 Bitcoins for data recovery solution. It‘s relatively small ransom; however, we do not recommend giving your money to the criminals. Even if they provide the necessary software, it may be corrupted or install additional malware along with decrypted files. Instead of transferring the ransom, remove CerberTear from the computer with the help of Reimage or other reputable malware removal program.

CerberTear virus is  poor copy of Cerber ransomware

Malware spreads via malicious email attachments and targets various popular file types such as MS Office documents, pictures, video or audio files. It encodes data using asymmetric cryptography that means that for file encryption hackers use a public key and for file decryption users need to get a private key. That’s why they ask to pay some Bitcoins! Once the data is locked, CerberTear virus drops a ransom note in every folder that includes encrypted files. The ransom note is called HOW_TO_RESTORE_YOUR_DATA.html and reveals all necessary information about data decryption. Of course, hackers try to scare victims and prevent them from accessing other tools that may help to recover files:

Any attempts to get back your files with the third-party tools can be fatal for your encrypted files.

The most part of the third-party software change data within the encrypted file to restore it but this causes damage to the files.

Finally it will be impossible to decrypt your files.

Keep in mind that it’s only psychological terror. Cyber criminals know that users rarely back up their personal files, so losing them seems like the end of the world. However, if you have data backups and store them in external devices, you don’t need to worry about paying the ransom. Just initiate CerberTear removal, connects USB or another device to the computer and copy your files. Though, you can use additional data recovery methods presented at the end of the article. But don’t forget to remove malware first!

How to avoid ransomware?

CerberTear malware is not the only file encrypting virus spreading all around the net. Thousand different viruses try to get inside computers to cause havoc and panic. Ransomware spreads as a safe looking document attached to an email. Usually, developers name these files as official documents, bank statements, invoices, CV and so on. Crooks pretend to be from reliable, well-known and official institutions and inform about some serious issue. However, before opening any email attachment, look attentively to the sender’s email address and think if it can be real. Double check the information online or contact the institution directly. Keep in mind that checking information takes less time than ransomware elimination.

CerberTear removal guidelines

Ransomware-type viruses are dangerous cyber threats, so you should not consider manual CerberTear removal. It’s almost impossible. Dedicate this job for professional malware removal tools such as Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. Before starting malware elimination, look through our prepared guidelines below. The virus may prevent from accessing anti-malware or antivirus programs, so you will need to reboot the computer to the Safe Mode with Networking. If you encounter any difficulties, don’t give up because it is still possible to remove CerberTear from the system!

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall CerberTear ransomware virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Manual CerberTear Virus Removal Instructions:

Eliminate CerberTear using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove CerberTear

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove CerberTear completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate CerberTear using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of CerberTear and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of CerberTear.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate CerberTear from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

If you have been infected with CerberTear ransomware virus, do not rush paying the ransom. If you have data backups, restore files from them. If you don’t have them, after virus elimination try additional data recovery methods presented below.

There are a couple of methods you can apply to recover data encrypted by CerberTear:

Data Recovery Pro tool

Before giving Data Recovery Pro a try, you should try to restore files with HiddenTear decryption tool that you will find below. However, if it leaves your files encrypted, follow these instructions: 

  • Download Data Recovery Pro (https://novirus.uk/download/data-recovery-pro-setup.exe);
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by CerberTear ransomware;
  • Recover the data.

HiddenTear decryptor

A well-known malware researcher Michael Gillespie has created a tool that helps to restore files encrypted by HiddenTear and all its versions. Therefore, do not hesitate and download it now.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from CerberTear and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Olivia Morelli
Olivia Morelli

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Source: http://www.2-spyware.com/remove-cerbertear-ransomware-virus.html

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