Hello, I recently found that your website is very professional regarding viruses and other aspects of cyber security. So, I wanted to ask you for some advice on how to get rid of this Locky virus that has taken all our files away from us. Of course, it was silly of me to download that funny attachment I received in my email!! My son says we cannot return our files but I still have hope there is a way to fix this. What I need to find out is how can we remove the virus and get out pictures and documents back.
Thank you in advance!
Family PC hacked by Locky!
Oliver, | Locky virus |
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We are sorry inform you that your files may have been locked permanently. Locky virus is a malicious and well-structured program, which will not give you your files back that easily. Usually, Locky spreads through infected email attachments, therefore, it is highly possible that it may have entered your PC when you downloaded a file received from a suspicious source. You may be asked to purchase a Locky decryptor key, however, we do not recommend doing that, because the cyber criminals are only waiting for you to transfer your money and use it for the creation of other malicious programs. The best decision in this case is to remove the virus from your computer. You can do that manually or automatically. The security experts always recommend opting for the second removal method as it is more reliable than manual removal. For the automatic removal, you can use sophisticated antivirus tools such as RestoroIntego. However, if you are encountering troubles with the automatic virus removal, you can follow our expert-prepared instructions provided at the end of this article: Uninstall Locky virus. We hope the instructions will help you to get rid of this virus and ensure safety of your future files.
Good luck,
novirus.uk