Princess Locker ransomware virus. How to delete? (Removal tutorial)

removal by Olivia Morelli - - | Type: Ransomware
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Be careful with her highness Princess Locker ransomware virus

Indeed, Princess Locker virus doesn’t sound as a hazardous virus. However, it’s just a creative name for dangerous crypto-ransomware. This new ransomware is similar to well-known Cerber and Alma Locker viruses. Princess Locker ransomware encrypts data with AES encryption and puts different file extensions to encrypted files. This feature is quite unique because the majority of ransomware appends one specific file extension. In order to get back access to the files, victims have to purchase ‘Princess Decryptor’ for 3 Bitcoins (more than 1400 GBP). However, the amount of the ransom will double to 6 Bitcoins, if victims do not hurry up and do not pay in particular time. If you have encountered the virus, we do not encourage you rushing with the payment. You should concentrate on Princess Locker removal and later think about decrypting the files. For virus elimination, we recommend using a strong anti-malware program such as Reimage and run a full system scan. However, some ransomware can block security tools. What to do in this case we will explain at the end of the article.

After encrypting victim’s files, Princess Locker leaves a ransom note in two formats: !_HOW_TO_RESTORE_[the unique file extension].TXT and !_HOW_TO_RESTORE_[the unique file extension].HTML. In the ransom note, crooks inform about file encryption, deliver a unique victim’s ID and explain how to pay the ransom. Victims have to install a TOR browser and pay in Bitcoins. Princess Locker virus has a payment site in 12 different languages. When victims choose the language, they have to enter their ID and login to the payment site. The payment website looks similar to Cerber’s because both of them offer different language options. The only difference between these sites is that Princess Locker ransomware doesn’t have a support page. So, victims cannot contact the developers. The website also has a timer which counts the time until the payment’s deadline. Paying the ransom might seem like the only option to restore the files. However, we do not recommend sponsoring criminals. Despite the fact that crooks let victims decrypt one file for free, it doesn’t mean that they are willing to decrypt all your data safely. With unlocked files, you might get other malware or ransomware might launch another attack. If you became a victim of the virus, you have to remove Princess Locker from your computer first. Only then you can look for a solution to decrypt the files.

The example of Princess Locker ransomware

The distribution techniques

Princess Locker malware spreads like any other ransomware viruses: via malicious emails, advertisements, and exploit kits. The main distribution way is via infected email attachments. The crooks try to convince and trick users into opening the file by naming it as a safe looking file. However, you should be careful with strange emails which ask you to download, open or click on suspicious links. Also, if you want to protect your computer from ransomware, you have to stay away from questionable websites and avoid clicking suspicious ads. To minimise the risk of infection, you should install a strong and reputable security program.

Princess Locker removal and file decryption

For Princess Locker removal you have to use automatic method. It requires using a reputable anti-malware program. If you don’t use any security tools, install one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. If you already have an anti-malware program, you have to update it first. Then, run a full system scan. Sometimes ransomware viruses block antivirus programs. In this case, you have to remove Princess Locker manually and later scan the computer with an anti-malware program. Manual removal instructions are provided bellow. Unfortunately, there are any file decryption tools created yet. The only way to retrieve your data is to use backup copies.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall Princess Locker ransomware virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Princess Locker ransomware virus screenshot
Princess Locker ransomware virus screenshot

Manual Princess Locker Virus Removal Instructions:

Eliminate Princess Locker using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove Princess Locker

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove Princess Locker completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate Princess Locker using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Princess Locker and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of Princess Locker.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate Princess Locker from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

Do not consider paying the ransom. The decryption tool is expensive and no one can guarantee that it works effectively. ‘Princess Decryptor’ might cause you more problems by installing other malware.

There are a couple of methods you can apply to recover data encrypted by Princess Locker:

Decrypt corrupted files with Data Recovery Pro

There’s a possibility to retrieve your locked files. Data Recovery Pro tool might be capable of decrypting the files. A step-by-step guide how to use this tool is presented bellow.

  • Download Data Recovery Pro (https://novirus.uk/download/data-recovery-pro-setup.exe);
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by Princess Locker ransomware;
  • Recover the data.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Princess Locker and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Olivia Morelli
Olivia Morelli

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Source: http://www.2-spyware.com/remove-princess-locker-ransomware-virus.html

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