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Cerber virus. How to delete? (Removal tutorial)

removal by Ugnius Kiguolis - -   Also known as Cerber Ransomware | Type: Ransomware

The essential information about Cerber virus

Cerber virus

Cerber virus has not built up infanours reputation as it is relatively new ransomware. Like other samples of this category, its primary task is to infect a PC, detect encryptable files and lock them out. Later on, a victim may go spare after finding out that she or he needs to pay more than 343£ in order to retrieve the files.

Questions regarding Cerber virus

If this menace has fallen upon you as well, do not foster any hopes to get the data in return even if you remit the payment. Cyber criminals have already wheedled out stunning amounts of money, though reports about the returned data are still few. Thus, paying the ransom is just a waste of money. Instead, you should consider Cerber removal options. One of such options is to use Reimage.

Cerber virus

How does the virus work?

Cerber ransomware has been launched at the beginning of March after infecting users all over the world. However, one of the distinctive features is that it avoids executing itself in the computers of users, who reside in particular European-Asian countries. These include Armenia, Uzbekistan, Russia, Belarus, Moldova, Ukraine et al.

Moving on, it is crucial to know how it spreads. It is interesting that Cerber has been detected spreading via various channels. Some users have been infected via spam emails. They contain malicious attachments which hide the ransomware within. Hackers have developed quite crafty, deceptive ways to persuade users into opening such emails.

They might look like the emails sent from official institutions. Thus, unsuspecting that treacherous virus awaits to settle on a PC, users open it. Afterward, Cerber malware starts searching for .doc. xls. jpg. and encrypts them. It adds .cerber extension to each locked file. The ransomware also drops the following files: # decrypt my files #.html, # decrypt my files #.txt, and # decrypt my files #.vbs.

The screenshot of Cerber virus

Additionally, it has been observed that Cerber virus might slither into a computer via public chat websites as well. Some users reported that the file of ransomware was put in one the forums. Other users claimed that their computers got infected after they connected to a wifi hotspot. After getting redirected to some advertising website and system reboot, a ransom note emerged stating of the misdeed.

Speaking of the ransom note itself, it provides instructions on how to proceed with the payment using Cerber decryptor. Cyber criminals urge you to buy this program in order to retrieve the files. Needless to say, you might end up getting more infected and with no returned files at all. There are some programs, such as PhotoRec or Data Recovery Pro, which might help you recover the files if you didn’t back the data up. However, there are no guarantees that you might succeed in retrieving the information. That is why it would be wise to remove Cerber rather than hope for hackers’ mercy.

Versions of Cerber ransomware:

Cerber Decryptor. To push their victims into paying ransoms, the developers of Cerber decided to release Cerber Decryptor which promises to decrypt encrypted files. This tool costs a ridiculously huge amount of money – victims can buy this software for 2.480 bitcoins. Should you spend such huge amount of money for this tool? Absolutely not. Cyber security specialists have already released a free decrypter for the first version of this ransomware. Besides, hackers might try to swindle your money and fail to reveal a key which is able to recover your data or try to infect your computer with additional ransomware with its help. So, using this tool might cause further computer-related problems. 

Cerber2 ransomware. It is the second version of Cerber virus that was released in August 2016. The most popular ways how this ransomware spreads is malvertising and spam email campaigns. The virus uses a strong algorithm for file encryption and adds .cerber2 file extension to all of corrupted files. The developers of this second Cerber version are trying to convince their victims that the only way to recover their files is to pay the ransom. Unfortunately, spending the money doesn’t guarantee that you will get your data back. Cyber criminals are interested only in collecting ransoms and often forget what they promise to their victims. Of course, there’s always a chance that the decryption tool will restore your encrypted data, but it might come with other malicious files. 

Cerber3 virus. It seems that Cerber is not going to leave us so easily. When IT specialists found a flaw and created a Cerber2 decryptor, hackers decided to update their ransomware to the next version. Unfortunately, but it seems that the threat became bigger and more powerful. The newest version of Cerber virus spreads using the same old methods – malicious email campaigns and malvertising. Once it gets into the computer, it starts encrypting files and adds .cerber3 extension to all of them. Then, it leaves a ransom note asking you to pay a ransom. Honestly, the developers have already got lots of money from their victims. So, there is no need to continue sponsoring them. It’s better to remove Cerber3 from your PC immediately.Cerber virus

Cerber removal instructions

Practically, there are only two options to get rid of Cerber virus – automatic and manual elimination. We highly recommend you opting for automatic removal since it is time and nerve-saving solution. An anti-spyware program is designed specifically for dealing with aggressive malware, such as trojans, worms and ransomware. Thus, it is able to remove Cerber within a short time.

Moreover, you can be sure that it will not leave any potentially malicious files. There is manual removal option as well. If you feel confident enough, you might try this method. However, keep in mind that it will require utmost precision and patience. After all, when you succeed in eliminating the virus, take care of your data back-up. If you do not intend to keep it on the PC, you might use various data storage domains, such as DVD discs or USB sticks.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall Cerber virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.
You can find more details about this program in Reimage review.
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Cerber virus screenshot
Cerber virus screenshotCerber virus screenshot

To remove Cerber virus, follow these steps:

Eliminate Cerber using Safe Mode with Networking

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove Cerber

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove Cerber completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate Cerber using System Restore

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Cerber and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of Cerber.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Cerber and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Ugnius Kiguolis
Ugnius Kiguolis

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