Danger level:  
  (99/100)

PowerLocky ransomware virus. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Ransomware
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What is known about PowerLocky virus?

PowerLocky virus is another ransomware that was created to swindle money from computer users all over the world. Some sources claim that this malware might be inspired by famous Locky and PowerWare viruses. Indeed, even the name of the virus seems like a combination of these two. As you can expect, the mix of two dangerous viruses does not look good. The complex PowerLocky ransomware is more hazardous and might cause lots of problems with file decryption. After infiltrating computer’s system, the virus starts encoding different types of personal files. It uses a complicated AES-156 set of codes for data encryption and makes them almost impossible to restore without a necessary decryption key. The virus appends .locky file extension to all corrupted files; however, some victims tell that it added .tax2016 file extension. Furthermore, hackers offer to purchase a Locky Decrypter – the one and only tool to encode data; and it’s a definite relation to Locky. Before talking about specifications of the ransomware, we want to give you honest advice. Do not pay to buy this suspicious tool. After ransomware attack, you should concentrate on virus removal and use for safe ways to retrieve lost data. First of all remove PowerLocky with a help of Reimage and look for additional file recovery options at the end of the article.

Hackers love spreading malicious files via spam emails, and the creators of Power Locky also make this distribution technique primary. Once PowerLocky virus is activated, it targets files that are located in these folders: %AppData%, %Temp%, %Roaming%, %Common%, %(User’s Profile)%, and %System32%. Then it drops a ransom note named _HELP_instructions.html. Hackers explain that victims have only one choice to restore lost data – to buy a decryption tool for 0.74290893 BTC (almost 400 GBP). Criminals ask to download and install Multibit application that provides a unique Bitcoin-wallet address. Then, they have to buy Bitcoins and transfer them via provided address. After making the payment, victims have to wait 12 hours for an email with a decrypter. Hackers promise that files will be unlocked and decrypted automatically, but victims have to keep HTML ransom notes. Overwise, data decryption tool won’t work. According to the crooks, once they are done, ransom notes will be deleted as well. Even though hackers’ promises seem reasonable, you should not rely on them. Do not sponsor and motivate crooks. Initiate PowerLocky removal as soon as it starts asking for money. Even though hackers might decrypt your files, they might arrange another ransomware attack or install additional malware as well.

The example of PowerLocky virus

How to recognise malicious emails?

As you already know, PowerLocky malware spreads via malicious emails. Usually, these emails have a subject line which informs about delivering receipts, invoices or inform about suspended PayPal account. Hackers create many different emails and attach a safe-looking file to it. Infected files come in .doc, .exe or .scr files, so many inexperienced users suspect nothing. However, under these file formats hides PowerLocky ransomware activation files: notepad.exe, patch.exe, svchost.exe, setup.exe, update.exe or software-update.exe.

One of the main tips to recognise malicious email is their language. Usually, hackers’ lack of English skills and you may find lots of mistakes or odd sentences. Sometimes crooks claim to be representatives from the governmental institution, so it’s hard to believe that this person writes poorly. Also, you may be asked to open the link to access the particular website because of some serious issue. For example, crooks ask you to log into your bank or PayPal account via provided link. Access necessary website directly from your browser and make sure if this issue is real. Before opening any attachment from an unknown sender, think if you expect to receive a receipt and double check the information online. Besides, you can always contact the institution directly and ask for confirmation.

PowerLocky removal instructions

Ransomware elimination is a difficult task, but it is possible to complete it. For PowerLocky removal we recommend employing one of these anti-malware programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. Of course, you can use another antivirus program, but do not forget to update it first. Besides, sometimes file-encrypting viruses block access to security programs. In this case, to remove PowerLocky from the PC becomes more complicated task. However, there’s still a possibility to access anti-malware program – follow the instructions bellow.

 

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall PowerLocky ransomware virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Press mentions on Reimage

Manual PowerLocky Virus Removal Instructions:

Eliminate PowerLocky using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove PowerLocky

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove PowerLocky completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate PowerLocky using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of PowerLocky and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of PowerLocky.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate PowerLocky from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

The creators of PowerLocky virus provide Locky Decrypter – the tool that can decrypt corrupted files. Please, do not purchase this suspicious tool! Maybe it will retrieve lots files, but it can also install additional malware to your PC. If you encountered the attack, concentrate on virus elimination first, and later try one of these methods to restore at least some of your files.

There are a couple of methods you can apply to recover data encrypted by PowerLocky:

Restore files with Data Recovery Pro

Unfortunately, we cannot assure that this tool will definitely recover all encrypted files. However, you should give Data Recovery Pro a try. Hopefully, it will work!

  • Download Data Recovery Pro (https://novirus.uk/download/data-recovery-pro-setup.exe);
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by PowerLocky ransomware;
  • Recover the data.

Data recovery using Windows Previous Versions feature

Windows Previous Versions feature can be used only if you have previously enabled System Restore function. This method allows restoring individual files only.

  • Right-click on the encrypted document you want to recover;
  • Click “Properties” and navigate to “Previous versions” tab;
  • In the “Folder versions” section look for the available file copies. Choose the desired version and press “Restore”.

The benefits of ShadowExplorer

You can only benefit from ShadowExplorer and restore some of your files if PowerLocky ransomware hasn’t deleted Volume Shadow Copies from your PC. If virus managed to delete them, this method won’t work for you.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Install Shadow Explorer on your computer following the instructions in the software’s Setup Wizard;
  • Run the program. Navigate to the menu on the top-left corner and select a disk containing your encrypted files. Look through the available folders;
  • When you find the folder you want to recover, right-click it and select “Export”. Also, choose where the recovered data will be stored.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from PowerLocky and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters

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Source: https://www.2-spyware.com/remove-powerlocky-ransomware-virus.html

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