Heimdall ransomware virus. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Ransomware
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What to expect from Heimdall ransomware virus?

The developers of ransomware usually remain secret; however, we already know who has released Heimdall virus. This piece of malware has been created by Brazilian developer Lenon Leite. Malware has been spotted on GitHub at the end of October 2016, where it has been presented as a project. It seems that ransomware has been created for ‘educational’ purposes and put under the MIT licence. Heimdall ransomware belongs to the ransomware category coded in PHP language. According to various IT specialists and malware analysts, this malware is not expected to become a global threat. However, the detailed report about it may inspire other hackers and malware creators to develop similar cyber threats.

Heimdall virus is designed to target various file types such as documents, images, video and audio files, databases, archives and even system components. It encrypts all these files using unique AES-128-CBS algorithm and appends .heidmall file extension to the encrypted data. Once it finishes encoding files, it delivers ransom note and informs victims what have happened to their files and how they can restore them. Similarly to other ransomware-type viruses, the developer demands to pay the ransom. Victims are supposed to pay 2 Bitcoins within two days, and after the payment, they will receive a necessary password to decrypt files. Even though the virus is more than a prototype than an actual ransomware, some computer users inform about the infection. Therefore, if you have encountered this ransomware, do not consider transferring money because you may end up with an even bigger loss. Instead of paying the ransom, initiate Heimdall removal. We do not recommend trying to eliminate malware manually because you may accidentally delete necessary system files. Employ Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or other reputable malware removal utility and run a full system scan with an updated program. Professional anti-malware programs can detect and remove Heimdall and other computer infections within several minutes.

Heimdall virus asks to pay the ransom

Tips to avoid ransomware

Malware analysts claim that wide Heimdall malware distribution is not expected. Ransomware has been spotted on GitHub. Even though the developer was asked to remove his application, it still appears there. It seems that the developer is not willing to launch huge ransomware campaign; however, other virus developers may use its code and launch updated malware attack. In this situation, the only thing you can do is to protect your computer and personal data. Malware distribution techniques stay the same: malicious spam email campaigns, malware-laden ads, drive-by installations and exploit kits. Computer users should take some precautions to reduce the risk of ransomware attack. First of all, regularly make data backups and store them in external devices. Secondly, install reputable antivirus tool and keep all your programs updated. Thirdly, stay away from suspicious emails that express the urgent need to open the attachment. Even though the message author claims to be from a reliable institution, government or financial company, double check the information about him online or contact the institution directly. Keep in mind that virus executable may hide even in innocent looking Word document. Lastly, avoid clicking suspicious ads, visiting high-risk websites or installing questionable software from unknown sources. In other words, behave responsibly while browsing the Internet.

Heimdall removal suggestions

The risk of Heimdall attack is low; however, if your computer got infected with it, you have to concentrate on its removal. There’s no need keeping malware inside because it may cause more problems and will make your computer even more vulnerable. When computer lacks protection or is infected, other malware or ransomware viruses can easily get inside and ask you to pay even more money for encrypted files. Remove Heimdall with a help of Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. These anti-malware tools will remove malware along with all its malicious components. However, if you face some difficulties, follow the instructions below. After Heimdall removal, restore your files from backups or try additional data recovery methods presented below.

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Computer security experts recommend using Reimage to uninstall Heimdall ransomware virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Manual Heimdall Virus Removal Instructions:

Eliminate Heimdall using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove Heimdall

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove Heimdall completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate Heimdall using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Heimdall and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of Heimdall.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate Heimdall from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

There are a couple of methods you can apply to recover data encrypted by Heimdall:

Restore files using Data Recovery Pro tool

Data Recovery Pro is an useful tool that helps to recover deleted, corrupted or encrypted files. To use this program, follow the steps below:

  • Download Data Recovery Pro (https://novirus.uk/download/data-recovery-pro-setup.exe);
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by Heimdall ransomware;
  • Recover the data.

Restore files using ShadowExplorer

If ransomware hasn’t deleted Volume Shadow Copies, ShadowExplorer will help you to restore some of the lost files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Install Shadow Explorer on your computer following the instructions in the software’s Setup Wizard;
  • Run the program. Navigate to the menu on the top-left corner and select a disk containing your encrypted files. Look through the available folders;
  • When you find the folder you want to recover, right-click it and select “Export”. Also, choose where the recovered data will be stored.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Heimdall and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters

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Source: http://www.2-spyware.com/remove-heimdall-ransomware-virus.html

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