FairWare ransomware virus. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Ransomware
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What is known about FairWare ransomware virus?

FairWare virus targets Linux OS users and attacks web servers that are running on Redis (an open source, in-memory data structure store that is used as a database, cache, and messages broker). Once the virus was detected, it was categorised as ransomware. The virus differs from other ransomware viruses because it’s not a crypto malware. That means it doesn’t encrypt files; it attacks the server and deletes the web folder. The first FairWare ransomware victims noticed that their websites were shut down. When they logged into the server, they noticed that instead of the folder there’s READ_ME.txt file. The note contained a link to a full ransom note that is published on Pastebin (a web application that allows storing plain text). Hackers ask victims to pay 2 BTC (933 GBP) in two week time. However, recently virus researchers found out that the hackers do not have hijacked files. Once the ransomware gets in, it deletes the files. So, there’s no need to contact and pay the ransom. Unfortunately, it’s impossible to restore your lost data. However, you have to remove FairWare from your computer and start thinking about alternative ways to back up your files. You can never know when the next ransomware attack might occur.

In the ransom note, the creators of FairWare virus left their contact email address fairware@sigaint.org and clearly stated that they would not respond to users who ask for confirmation that hackers have their files. It was a first red flag that hackers are bluffing and just trying to scare victims. Also, crooks tried to scare victims by telling that they leak their data if they wouldn’t pay the ransom. As far as we know, there were any information leakages. Another interesting fact is that hackers call themselves ‘business’ people. So, they are offering their help only for people who take this note seriously and are willing to pay the ransom. Hackers might explain how to pay the ransom, but they will never bring back the hijacked files. As we mentioned before, if you’re a victim of this ransomware, you have to deal with the information loss and consider FairWare removal. For virus removal, we recommend using Reimage.

The picture of FairWare virus

How do ransomware viruses spread?

Generally, ransomware viruses spread via three different methods: via spam emails and infected e-mail attachments, as Trojans or exploit kits, and via file-sharing domains. So, cyber security specialists recommend users to be careful with opening suspicious e-mails, downloading e-mail attachments, and using file-sharing programs. Moreover, users should use professional anti-malware programs that are created for strengthening computer’s security system. However, FairWare is a fake ransomware virus. Recently IT specialists have discovered that FairWare malware spreads via hacked Redis servers. So, the only way to protect your data from this virus is to use updated version of Redis. Furthermore, you should backup your data regularly and keep it in the external storage.

FairWare elimination

For FairWare removal you will need a professional and reliable malware removal tools. The variety is huge, so it’s easy to get lost between different programs. So, our team recommends choosing Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. However, the virus can block program’s installation or prevent from running a full system scan. In this case, you have to reboot your computer to Safe Mode with Networking and try to remove FairWare again by repeating the same steps.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall FairWare ransomware virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Manual FairWare Virus Removal Instructions:

Eliminate FairWare using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove FairWare

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove FairWare completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate FairWare using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of FairWare and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of FairWare.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from FairWare and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters

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