Remove “You Have A ZEUS Virus” Tech support scam (Free Removal Instructions) - Improved Removal Guide

removal by Julie Splinters - - | Type: Malware

‘You have a Zeus virus’ scam fuels users' anger

You Have A ZEUS Virus scam example

‘You have a Zeus virus’ tech support scam is oriented at users of all browsers. It alarms netizens to take an immediate action as their devices are supposedly overtaken by notorious Zeus virus. Furthermore, the message states that sensitive information, such as email passwords and credit card credentials, might be stolen. In order to prevent sucgh data theft, victims are encouraged to call the indicated phone numbers. The phone numbers might deviate as the scam notifications are sent by botnet – the network of infected machines.

In the past, Zeus was a frequent topic of discussions. Though its activity has subsided in the past year, IT researchers notice that banking trojans, which are constructed on the basis of this malware and wheedle out money from users by employing web overlapping technique, are still active.

Originally, this malware functioned as ordinary trojan which was able to leak confidential information from a victim’s computer to a specified secret server. The notorious fame of the virus continues igniting felons’ imagination. As a result, this sort of scam is still predominant among tech support scammers.

If you have run into this scam as well, do not follow the instructions displayed on the alert, but instead proceed to ‘You have a Zeus virus’ removal. ReimageIntego accelerates such process.

The picture illustrating "You Have A ZEUS" scamEven now 'You have a Zeus virus' scam remains popular among scam developers.

Exerting psychological terror and exaggerating the image of a virus often succeeds in deceiving users especially if they are not proficient in an IT sphere. In this case, ‘You have a Zeus virus’ scam also happens to be less destructive malware than it is said to be.

As a matter of fact, this particular scam might be categorised as adware. Most likely, users have accidentally visited a domain possessing the adware scripts which later bombard users with ‘You have a Zeus virus’ alerts:

WARNING! Your Hard drive will be DELETED if your close this page. You have a ZEUS Virus! Please call Support Now!. Call Toll-Free: 1-844-859-0337 To Stop This Process

If you are curious about the outcome of dialing the number, here are a couple of scenarios. Firstly, you will be connected with a supposed technical specialist. He will guide through a series of steps and cram you with unnecessary or even wrong technical information to persuade you of his competence.

For solving this problem and supposed removal of Zeus virus, you might be charged with several hundreds of pounds. Secondly, a fraudster might connect to the device directly and drop malignant files. Thirdly, due to ‘You have a Zeus virus’ redirect, you might be directed to a domain harbouring really troublesome viruses.

These are only several possible scenarios, however, the result of all of them is the same – a check indicating a delicate amount of money and possibly corrupted device.

Spreading the infection

‘You have a Zeus virus’ hijack may happen quite suddenly even if you are quite cautious. Adware and tech support scripts are planted even in legitimate websites. However, such websites often are distinct for their links to shady articles and excessive advertising.

If you get tempted by a banner or article exposing private details of celebrities’ lives, you might be redirected to such the domain sheltering this tech support scam. More elaborate PC-based scams might sneak into a computer via freeware or shady browser extension.

Thus, despite what program you download, make sure you choose ‘Custom’ settings. They reveal optional downloads. Then, users can choose manually what programs to install. In order to remove ‘You have a Zeus virus’ scam, click on ‘Prevent this page from creating additional dialogs’ and delete the scam with malware elimination tool.

Steps to eradicate 'You have a Zeus virus' scam

When it comes to browser-based tech support scams, you can entrust elimination procedure to anti-spyware tools. Make sure they are updated. If you choose the latter method, ‘you have a Zeus virus’ removal will not take time as well. Below instructions will come in handy as well.

They also instruct how to remove ‘You have a Zeus virus’ and related scripts from the browser. It is recommended to review the lists of system applications and uninstall the unnecessary ones.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “You Have A ZEUS Virus” Tech support scam, follow these steps:

Uninstall “You Have A ZEUS Virus” Tech support scam in Windows systems

'You have a Zeus virus' makes no exceptions when invading a browser. Find the instructions designed for your browser and follow the steps to eliminate 'You have a Zeus virus' tech support scam and its related scripts. Full browser reset is recommended.

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs). Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove “You Have A ZEUS Virus” Tech support scam and programs related to it
    Now, take a look at the list of programs and find “You Have A ZEUS Virus” Tech support scam or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'

Uninstall “You Have A ZEUS Virus” Tech support scam in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for “You Have A ZEUS Virus” Tech support scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'

Delete “You Have A ZEUS Virus” Tech support scam from Internet Explorer (IE)

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for “You Have A ZEUS Virus” Tech support scam and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise “You Have A ZEUS Virus” Tech support scam removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.

Delete “You Have A ZEUS Virus” Tech support scam from Microsoft Edge

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be “You Have A ZEUS Virus” Tech support scam-free.

Delete “You Have A ZEUS Virus” Tech support scam from Mozilla Firefox (FF)

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate “You Have A ZEUS Virus” Tech support scam and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise “You Have A ZEUS Virus” Tech support scam removal. Hit 'Reset Firefox' button a few times

Delete “You Have A ZEUS Virus” Tech support scam from Google Chrome

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for “You Have A ZEUS Virus” Tech support scam and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish “You Have A ZEUS Virus” Tech support scam removal. Click 'Reset' to finish the removal process.

Delete “You Have A ZEUS Virus” Tech support scam from Safari

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for “You Have A ZEUS Virus” Tech support scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “You Have A ZEUS Virus” Tech support scam removal process. Select all checkboxes and click 'Reset'

Even if you have completed all the steps above, we still strongly recommend you to scan your computer system with a powerful anti-malware software. It is advisable to do that because an automatic malware removal tool can detect and delete all remains of “You Have A ZEUS Virus” Tech support scam, for instance, its registry keys. The anti-malware program can help you to easily detect and eliminate possibly dangerous software and malicious viruses in an easy way. You can use any of our top-rated malware removal programs: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Securely connect to your website wherever you are

Sometimes you may need to log in to a content management system or server more often, especially if you are actively working on a blog, website, or different project that needs constant maintenance or that requires frequent content updates or other changes. Avoiding this problem can be easy if you choose a dedicated/fixed IP address. It's a static IP address that only belongs to a specific device and does not change when you are in different locations. 

VPN service providers such as Private Internet Access can help you with these settings. This tool can help you control your online reputation and successfully manage your projects wherever you are. It is important to prevent different IP addresses from connecting to your website. With a dedicated/fixed IP address, VPN service, and secure access to a content management system, your project will remain secure.

Recover files damaged by a dangerous malware attack

Despite the fact that there are various circumstances that can cause data to be lost on a system, including accidental deletion, the most common reason people lose photos, documents, videos, and other important data is the infection of malware.

Some malicious programs can delete files and prevent the software from running smoothly. However, there is a greater threat from the dangerous viruses that can encrypt documents, system files, and images. Ransomware-type viruses focus on encrypting data and restricting users’ access to files, so you can permanently lose personal data when you download such a virus to your computer.

The ability to unlock encrypted files is very limited, but some programs have a data recovery feature. In some cases, the Data Recovery Pro program can help recover at least some of the data that has been locked by a virus or other cyber infection.

About the author
Julie Splinters
Julie Splinters - Spyware and malware removal expert

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