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Uninstall Viber virus (Free Removal Guide) - Uninstall Instructions

removal by Julie Splinters - - | Type: Malware

Viber was marked as malware by antivirus programs again

The picture of Viber

Viber virus is a term used for describing concerns and issues related to the popular messaging, calling and communicating app. Once in a while, new reports emerge that various antivirus detects this app as malicious. Such activities make users questioning if this program is worth trusting or not.

Viber is developed by Rakuten Inc. and released in 2010. Currently, this instant communication platform has more than 800 million users all over the world. The application is compatible with Android, iOS, Mac and Windows operating systems.

Few years after the release, users were wondering if this app is safe to use. It uses end-to-end encryption, so all the data and chats between two people or group chats are secured. Therefore, no one can get access to your data.

However, the security of the app has been criticised. In 2013 security experts found a bug in Android Viber app that allowed attackers to take over smartphones. Fortunately, the company solved this problem.

In 2015 and 2016, some reports about Viber malware appeared on online forums. Several security programs marked this program as potentially dangerous or even malicious. However, the same issue occurred in 2017. Windows user reported that Windows Defender labeled this messaging app as malicious.

It’s unknown why popular security vendors detected this popular app as dangerous. However, some computer users have chosen to remove Viber in order to protect unknown threats or security violation.

However, if you have noticed a suspicious activity inside the app or you suspect your device got infected with a virus, you should scan your device with ReimageIntego and check your computer’s state.

Privacy-related concerns is one of the reasons to uninstall the app

The majority of Viber removal cases are related to privacy concerns. According to the Privacy Policy, the app can collect a bunch of information that might identify the user personally. However, developers categorize the aggregated information in these five categories:

  • Registration and Account Information;
  • Social Media Information;
  • Activity Information;
  • Information from Other Sources;
  • Additional Information.

Therefore, this app can learn your name, birthday, contact information, details of social networks and technical information about your device. The company discloses how they use this data and most of the time it’s necessary for improving the app and maintaining services. However, the main concern might be related that some of the collected details might be used for marketing purposes.

The problem with Viber virusViber is a popular messaging and calling application that once in a while is marked as malicious.

Do not get tricked by Viber scams

Scammers always follow technology trends and try their best in order to reach users on different platforms. Viber has millions of users, so it’s a perfect target for criminals.

During the years, there has been spotted several scams that wanted to trick users into spreading spam, joining suspicious chain marketing or job offers, and other unknown activities.

Cyber criminals also tried to send emails that looked like sent from the company. However, on their support website, the company tells three main causes when users can expect to receive a letter from Viber:

  1. You opened a Viber Out account or bought credit from the website.
  2. You submitted a Support ticket. All conversations with Viber Support are via email.
  3. You clicked on a link in your mobile app to receive information about Viber for Desktop.

Other types of emails are fake. Therefore, if you receive it, do not click on any link or attachment. Crooks can craft the credentials and even a website that looks identical to the official site. However, clicking on such email might lead to malware attack.

What is more, users are also warned to be aware of applications that pretend to be Viber or offer additional features of the app. Keep in mind that program can be downloaded from viber.com and browser extension from Chrome Web Store.

Explanation on how to uninstall Viber

Viber removal is held just like ordinary applications or browser extensions. In order to uninstall the app from your mobile device, follow these steps:

  1. Open the app.
  2. Go to More Options menu.
  3. Choose Settings.
  4. Go to Account
  5. Select Deactivate account.
  6. Uninstall the app.

You can find more information on how to remove Viber on the official support page here.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Viber virus, follow these steps:

Uninstall Viber in Windows systems

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs). Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove Viber and programs related to it
    Now, take a look at the list of programs and find Viber or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'

Uninstall Viber in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Viber or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'

Delete Viber from Internet Explorer (IE)

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for Viber and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Viber removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.

Eliminate Viber virus from Microsoft Edge browser

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be Viber-free.

Delete Viber from Mozilla Firefox (FF)

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate Viber and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Viber removal. Hit 'Reset Firefox' button a few times

Delete Viber from Google Chrome

Follow these step to remove Viber extension from Google Chrome:

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for Viber and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish Viber removal. Click 'Reset' to finish the removal process.

Delete Viber from Safari

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for Viber or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Viber removal process. Select all checkboxes and click 'Reset'

Prevent the government from spying on you

As there is a growing debate in government about collecting users' data and spying on citizens, you should take a closer look at this issue and find out what shady ways of gathering information can be used to collect information about you. You need to browse anonymously if you want to avoid any government-initiated spying and tracking of information. 

You can enjoy secure internet browsing and minimize the risk of intrusion into your system if you use Private Internet Access VPN program. This VPN application creates a virtual private network and provides access to the required data without any content restrictions.

Control government and other third party access to your data and ensure safe web browsing. Even if you do not engage in illegal activities and trust your ISP, we recommend being careful about your security. You should take extra precautions and start using a VPN program.

Reduce the threat of viruses by backing up your data

Due to their own careless behavior, computer users can suffer various losses caused by cyber infections. Viruses can affect the functionality of the software or directly corrupt data on your system by encrypting it. These problems can disrupt the system and cause you to lose personal data permanently. There is no such threat if you have the latest backups, as you can easily recover lost data and get back to work.

It is recommended to update the backups in parallel each time the system is modified. This way, you will be able to access the latest saved data after an unexpected virus attack or system failure. By having the latest copies of important documents and projects, you will avoid serious inconveniences. File backups are especially useful if malware attacks your system unexpectedly. We recommend using the Data Recovery Pro program to restore the system.

About the author
Julie Splinters
Julie Splinters - Spyware and malware removal expert

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