Danger level:  
  (24/100)

Viber malware. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Malware
12

Viber was marked as malware by antivirus programs again

The picture of Viber

Viber virus is a term used for describing concerns and issues related to the popular messaging, calling and communicating app. Once in a while, new reports emerge that various antivirus detects this app as malicious. Such activities make users questioning if this program is worth trusting or not.

Viber is developed by Rakuten Inc. and released in 2010. Currently, this instant communication platform has more than 800 million users all over the world. The application is compatible with Android, iOS, Mac and Windows operating systems.

Few years after the release, users were wondering if this app is safe to use. It uses end-to-end encryption, so all the data and chats between two people or group chats are secured. Therefore, no one can get access to your data.

However, the security of the app has been criticised. In 2013 security experts found a bug in Android Viber app that allowed attackers to take over smartphones. Fortunately, the company solved this problem.

In 2015 and 2016, some reports about Viber malware appeared on online forums. Several security programs marked this program as potentially dangerous or even malicious. However, the same issue occurred in 2017. Windows user reported that Windows Defender labeled this messaging app as malicious.

It’s unknown why popular security vendors detected this popular app as dangerous. However, some computer users have chosen to remove Viber in order to protect unknown threats or security violation.

However, if you have noticed a suspicious activity inside the app or you suspect your device got infected with a virus, you should scan your device with Reimage and check your computer’s state.

Privacy-related concerns is one of the reasons to uninstall the app

The majority of Viber removal cases are related to privacy concerns. According to the Privacy Policy, the app can collect a bunch of information that might identify the user personally. However, developers categorize the aggregated information in these five categories:

  • Registration and Account Information;
  • Social Media Information;
  • Activity Information;
  • Information from Other Sources;
  • Additional Information.

Therefore, this app can learn your name, birthday, contact information, details of social networks and technical information about your device. The company discloses how they use this data and most of the time it’s necessary for improving the app and maintaining services. However, the main concern might be related that some of the collected details might be used for marketing purposes.

Do not get tricked by Viber scams

Scammers always follow technology trends and try their best in order to reach users on different platforms. Viber has millions of users, so it’s a perfect target for criminals.

During the years, there has been spotted several scams that wanted to trick users into spreading spam, joining suspicious chain marketing or job offers, and other unknown activities.

Cyber criminals also tried to send emails that looked like sent from the company. However, on their support website, the company tells three main causes when users can expect to receive a letter from Viber:

  1. You opened a Viber Out account or bought credit from the website.
  2. You submitted a Support ticket. All conversations with Viber Support are via email.
  3. You clicked on a link in your mobile app to receive information about Viber for Desktop.

Other types of emails are fake. Therefore, if you receive it, do not click on any link or attachment. Crooks can craft the credentials and even a website that looks identical to the official site. However, clicking on such email might lead to malware attack.

What is more, users are also warned to be aware of applications that pretend to be Viber or offer additional features of the app. Keep in mind that program can be downloaded from viber.com and browser extension from Chrome Web Store.

Explanation on how to uninstall Viber

Viber removal is held just like ordinary applications or browser extensions. In order to uninstall the app from your mobile device, follow these steps:

  1. Open the app.
  2. Go to More Options menu.
  3. Choose Settings.
  4. Go to Account
.
  5. Select Deactivate account.
  6. Uninstall the app.

You can find more information on how to remove Viber on the official support page here.

If you want to uninstall Viber automatically, you can use one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware Computer security experts recommend these programs because they can detect and remove potentially unwanted programs and viruses from your computer, including all dangerous and malicious components related to them. Besides, these programs guarantee immediate and ongoing system protection.

We might promote some affiliate products. An entire disclosure is provided in our Terms and Conditions. By Downloading any recommended Anti-spyware software to uninstall Viber malware you accept our privacy policy and terms and conditions.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall Viber malware. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Manual Viber Virus Removal Instructions:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Viber in Windows systems

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs). Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove Viber and programs related to it
    Now, take a look at the list of programs and find Viber or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Viber in Mac OS X system

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Viber or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Viber from Internet Explorer (IE)

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for Viber and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Viber removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Viber virus from Microsoft Edge browser

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be Viber-free.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Viber from Mozilla Firefox (FF)

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate Viber and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Viber removal. Hit 'Reset Firefox' button a few times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Viber from Google Chrome

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

Follow these step to remove Viber extension from Google Chrome:

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for Viber and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish Viber removal. Click 'Reset' to finish the removal process.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Viber from Safari

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for Viber or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Viber removal process. Select all checkboxes and click 'Reset'
Even if you have completed all the steps above, we still strongly recommend you to scan your computer system with a powerful anti-malware software. It is advisable to do that because an automatic malware removal tool can detect and delete all remains of Viber, for instance, its registry keys. The anti-malware program can help you to easily detect and eliminate possibly dangerous software and malicious viruses in an easy way. You can use any of our top-rated malware removal programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters

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Source: https://www.2-spyware.com/remove-viber-virus.html

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