Danger level:  
  (11/100)

"Microsoft Warning Alert" Tech support scam virus. How to delete? (Removal tutorial)

removal by Linas Kiguolis - - | Type: Malware

“Microsoft Warning Alert” – a hoax alert that can mislead less experienced PC users

The sample of Microsoft warning Alert

Microsoft Warning Alert is a counterfeit notification that occurs on PCs infected by adware-type program. In most of the cases, it emerges when the PC's user visits domains hacked by cybercriminals seeking to extort money out of gullible PC users. The potential victim is offered to make a call for Microsoft Tech Support and immediately ask certified technicians to help fix the Error # 0x80072ee7″ and other issues. Unfortunately, the number specified belongs to crooks, so do not dial it unless you don't care about money loss or virus attack. 

Regardless of the fact that an error code 0x80072ee7 is included in the Microsoft Windows error list, it doesn't normally come as a part of Microsoft Warning Alert. Besides, the number given on the fragment from a scam is not an official Microsoft Support number. After calling it, you may be defrauded in various ways. 

** Microsoft Warning Alert **
Malicious Pornographic Spyware/Riskware Detected
Error # 0x80072ee7
Please call us immediately at 0-800-046-5729
Do not ignore this critical alert.

There are a number or differences between legitimate Microsoft alerts and Microsoft alert virus scam 2018. Regardless of the display method, direct opening or redirect via a web browser, a notification filled with Microsoft logos is fake when:

  • Your web browser drives your traffic to JavaScrip infected domains that trigger pop-up ads by force;
  • The site requires calling Microsoft support ASAP;
  • The website is freezes the browser forcing the user to force-quit it or press “Prevent this page from creating additional dialogs;”
  • The pop-up alert reports a Zeus Trojan infection or warns about a possible leakage of Facebook credentials. 

Microsoft Warning scam pop-ups typically do not cause redirects to other web domains. Moreover, the URL address that generates the pop-up alert does not belong to Microsoft (Microsoft.com). Therefore, it the pop-up you see is brought by  microsoft.com-input11.info, critical-microsoft-alert.info, support.googleapis.com or similar website, do not fall for the trick. 

Hackers exploit such and similar domains and make them display fake Windows warning alert to make less tech-savvy PC users believe that they need professional assistance. Once user's trust is obtained, crooks will employ multiple social-engineering strategies to deceive them. 

Thus, before clicking on links or calling for supposed support, carefully check the URL and body text for grammar and typo mistakes. Official Microsoft notifications will never contain mistakes. 

People can be exposed to Microsoft alert scam hoax websites when visiting suspicious websites. Nevertheless, dangerous or potentially unwanted programs are the most frequent trigger of the Microsoft Alert scams. 

Beware that  tech support scammers most frequently seek to obtain personal information that is needed to connect to victim's PC remotely. In some rare cases, they may ask for credit card details or recommend paying useless programs that may turn out to be rogue anti-spyware. According to people's report, this particular scam may be used for foisting Adblocker for a doubled price. 

Please, do not purchase this tool. You should always read reviews and other accessible information about such tools. An immediate scan with a professional anti-virus is highly recommended if Microsoft virus or its counterfeit alerts start covering your web browser's screen all of a sudden. It should detect and immunize all hazardous programs and their components, thus decreasing the chance of being redirected to Microsoft-related phishing sites. 

Throughout 2017, cybersecurity experts registered a significant increment of Microsoft-based scams. One of the most outstanding malware to mention is Windows Warning alert, which is being distributed along with games, torrent file sharing sites, and other doubtful sites. Usually, it urges potential victims to call for 1-877-804-5390. Nevertheless, the number may sometimes wary. Anyway, it can be eliminated in the same way as any other scam alert. 

Microsoft Warning Alert removal can be initiated automatically with the help of Reimage or Malwarebytes Anti Malware. Automatic elimination method is not only more reliable than manual, but also much easier. A professional anti-malware will root out adware-type programs and their components alongside. 

If, however, you seek to remove Microsoft Warning Alert virus manually, step-by-step instructions provided down below this article may be of use for you. 

Freeware is the main distributor of this adware

Bundling remains the most popular technique to disseminate PUPs for almost a decade. Developers of free apps append unwanted tools to their products and disguise them under Quick or Recommended settings, which is why they are installed by default. 

However, additional programs introduced as useful browser helpers appear to be absolutely helpless. To reject installation of such tools, opt for Custom or Advanced installation techniques. They are set to unpack the bundle and disclose what additional programs are about to be installed. Besides, they provide an option to deselect unwanted components. 

Russian cybersecurity experts alerted netizens to be more careful with email messages containing suspicious attachments. Do no open them if you are not familiar with the sender. Malicious email attachments often turn to be infected with malware and dangerous viruses. 

“Microsoft Warning Alert” removal instructions

Forged alerts on the net are extremely popular at a time. Therefore, netizens have to beware of Microsoft Warning Alert, the danger that it may pose, and its elimination methods. It can be decontaminated either manually or automatically. 

Professional AV engines are capable of detecting the scam and, therefore initiating a full Microsoft Warning Alert removal completely. Thus, automatic malware removal exceed manual removal. In case you decided to initiate “Microsoft Warning Alert” removal by yourself, beware of the fact that adware-type programs might be installed to the system along with other PUPs and potentially dangerous components. 

If, however, you are determined to get rid of this scam manually, follow the guidelines provided below. Make sure to eliminate all suspicious apps from the system and then restore default settings of your web browser. 

 

If you want to uninstall “Microsoft Warning Alert” Tech support scam automatically, you can use one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware Computer security experts recommend these programs because they can detect and remove potentially unwanted programs and viruses from your computer, including all dangerous and malicious components related to them. Besides, these programs guarantee immediate and ongoing system protection.

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To remove “Microsoft Warning Alert” Tech support scam virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Microsoft Warning Alert” Tech support scam in Windows systems

This step-by-step tutorial explains how to get rid of Microsoft Tech Support scam from Windows.

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs). Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove “Microsoft Warning Alert” Tech support scam and programs related to it
    Now, take a look at the list of programs and find “Microsoft Warning Alert” Tech support scam or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Microsoft Warning Alert” Tech support scam in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for “Microsoft Warning Alert” Tech support scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Microsoft Warning Alert” Tech support scam from Internet Explorer (IE)

Internet Explorer reset is a must to disable misleading pop-up ads, remove ad-supported programs and then reset the browser:

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for “Microsoft Warning Alert” Tech support scam and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise “Microsoft Warning Alert” Tech support scam removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Microsoft Warning Alert” Tech support scam virus from Microsoft Edge browser

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be “Microsoft Warning Alert” Tech support scam-free.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Microsoft Warning Alert” Tech support scam from Mozilla Firefox (FF)

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate “Microsoft Warning Alert” Tech support scam and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise “Microsoft Warning Alert” Tech support scam removal. Hit 'Reset Firefox' button a few times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Microsoft Warning Alert” Tech support scam from Google Chrome

Chrome can be cleaned from fake Microsoft warnings by following these steps:

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for “Microsoft Warning Alert” Tech support scam and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish “Microsoft Warning Alert” Tech support scam removal. Click 'Reset' to finish the removal process.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Microsoft Warning Alert” Tech support scam from Safari

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for “Microsoft Warning Alert” Tech support scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Microsoft Warning Alert” Tech support scam removal process. Select all checkboxes and click 'Reset'

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Linas Kiguolis
Linas Kiguolis

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