Amazon Assistant. How to delete? (Removal tutorial)
Amazon Assistant add-on: a reliable browser extension or a potentially unwanted tool?
Amazon Assistant functions as a browser add-on which claims to help users successfully shop online. Despite its technical specifications, it drew cyber security specialists' attention after they detected possible relation to Amazon virus. As a result, you are likely to notice excessive advertising during the presence of this program. It may earn users‘, who prefer shopping online, trust as it assists them in finding best deals for the least price.
Cyber security specialists have labeled it to this category for its ability to spy on users. Furthermore, it transfers this information to third parties and business partners. Despite its high ratings on Chrome and Mozilla web stores, Therefore, it is highly recommended to remove Amazon Assistant. If you are looking for a faster solution, Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus might be of service.
Regarding its title, users should expect an excessive amount of commercial offers. In order to make them more appealing to users’ demands, the PUP tracks users’ activities. It shares compiled data about specific netizens' interests with third-parties.
As a result, within a while, the pop-ups become more customised. However, due to this phenomenon, the overall performance of the browser may deteriorate. It is likely that your Inbox might be flooded with commercial offers as well.
Note that spam emails are a common tool for ransomware creators. They tend to disguise their malware executables under messages with commercial content. In addition, due to Amazon Assistant redirect issue, a risk to be misguided to insecure domains highly boosts up. Thus, if you run into the domain which is corrupted with exploit kits or tech support scam, the outcomes of such redirect may be more severe.



Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').

If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.

Right-click every suspicious program and select 'Uninstall'

Right-click on web browsers' icon and click 'Properties'

Open 'Shortcut' tab and erase 'http://isearch.babylon.com...' or other shady URL

Click on 'Go' to open a drop-down menu and select 'Applications'.

Click on each malicious application and select 'Move to Trash'

Open browser menu and go to 'Manage add-ons'

To eliminate malicious applications, right-click on each of them and click 'Disable'

Delete suspicious URL, type in your preferable site name and click 'Apply' to save

In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.

Open Settings and click on 'Choose what to clear' button

Click 'Clear'

Right-click the Start button again and choose 'Task Manager'

Right-click on 'Microsoft Edge' and choose 'Go to details' option

If 'Go to details' option does not show up, choose 'More details' instead

Locate all entries that relate to Microsoft Edge and click 'End Task'

Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'

Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option

Copy and then paste the necessary command and hit 'Enter'

Open browser menu and go to 'Add-ons'

Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry

Open 'General' tab and delete the URL from 'Home Page' field or just simply click 'Restore to Default'. Then click on 'OK' button to apply changes.

Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.

Hit 'Reset Firefox' button a few times

Open browser's menu, then click 'Tools' and 'Extensions'

Find malicious extensions and click on the Trash bin icon to remove them

Open browser's menu, then go to 'Settings' and select 'Set pages' under 'On startup' section

Remove malicious search sites by clicking 'X'

Once you open browser's 'Settings', click on 'Manage search engines...' button

Remove malicious search sites by clicking 'X'

When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.

Click 'Reset' to finish the removal process.

Click on 'Safari' and then select 'Preferences'

Go to 'Extensions' and remove untrustworthy extensions

Go to 'General' section and find Homepage field. Delete suspicious URL and replace it with a URL of your choice.

Click on 'Safari' and then select 'Reset Safari...'

Select all checkboxes and click 'Reset'
Ways to transmit the extension
You can find it in the online browser extension domains. This add-on is rated with four stars. However, taking into the account the fact how such rating can be easily forged, it should not be a reliable indicator. Alternatively, there is another method for Amazon Assistant to be installed on the system.
It is promoted as Java optional offer along with Amazon Smart Search browser engine. Be vigilant when you install new applications. Unless you pay attention to the installation guide, you may install similar highly disputable application or add-on. Thus, make sure you deselect optional add-ons before clicking on the “Install” button.
Uninstalling the browser add-on
You may remove Amazon Assistant either manually or automatically. If you are looking for a faster solution, opting for an anti-spyware tool may be more convenient. Update it for the software to detect all related elements of the PUP.
If you suspect any lingering elements, look through manual Amazon Assistant removal guidelines. Browser reset eliminates all scripts and additionally installed browser toolbars.
If you want to uninstall Amazon Assistant automatically, you can use one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware Computer security experts recommend these programs because they can detect and remove potentially unwanted programs and viruses from your computer, including all dangerous and malicious components related to them. Besides, these programs guarantee immediate and ongoing system protection.
Manual Amazon Assistant Virus Removal Instructions:
Uninstall Amazon Assistant in Windows systems
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Go to Start → Control Panel → Programs and Features (if you are Windows XP user, open Add/Remove Programs).
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If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program.
- Remove Amazon Assistant and programs related to it
Now, take a look at the list of programs and find Amazon Assistant or other programs that you do not remember installing. -
Right-click on these programs and select "Uninstall." Then click OK to save changes.
- Delete Amazon Assistant from Windows shortcuts
Right-click on the shortcut of Mozilla Firefox and click Properties. -
Now, go to Shortcut tab and find Target field. Then delete the URL that is associated with your virus.
Follow the same steps as explained above with all other shortcuts of Internet browsers, including Google Chrome and Internet Explorer. Please check Start Menu, Desktop, and taskbar to find all shortcuts.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafariUninstall Amazon Assistant in Mac OS X system
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Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications.
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Wait until you see Applications folder and look for Amazon Assistant or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.
Delete Amazon Assistant from Internet Explorer (IE)
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Delete suspicious browser add-ons
Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. -
Manage Add-ons window will appear on your screen. Now, search for Amazon Assistant and other questionable browser add-ons. Right-click them on each of them and select Disable.
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If virus altered your homepage, change it:
Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section. -
Now, delete malicious URL and enter
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Reset all Internet Explorer settings
Click on Gear icon and then opt for Internet options. Then go to Advanced section. - Click Reset.
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A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Amazon Assistant removal.
Eliminate Amazon Assistant virus from Microsoft Edge browser
Reset settings in Microsoft Edge (Technique No.1):
- Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
- Select Settings from the drop down menu.
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When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button.
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Then mark all components that you wish to delete and after that hit Clear.
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Right-click the Start button (that has Windows logo on it) and choose Task Manager.
- Go to Processes tab and look for Microsoft Edge.
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Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions.
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Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them.
Reset Microsoft Edge (Technique No.2):
In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.
- Important: you must backup your files before you use these tips
- Locate this folder on your PC:
C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
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Select all items in this folder and right-click with your mouse. Select Delete.
- Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
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With the right button of your mouse, click on every entry and select Run as administrator.
- Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
after PS C:\WINDOWS\system32> and hit Enter.Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
After completing these steps, Microsoft Edge should be Amazon Assistant-free.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafariDelete Amazon Assistant from Mozilla Firefox (FF)
Since this search tool displays third party advertising content as well, it is crucial in eliminating all associated elements and advertising scripts. Carefully proceed nad implement all the steps. You can also opt for a quicker solution – full browser reset. It is also effective in deleting Amazon Assistant.
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Delete suspicious browser extensions
Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons → Extensions. -
Now, locate Amazon Assistant and other suspicious extensions. Click Remove to eliminate them.
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If virus altered your homepage, change it:
Open Firefox menu (click the button at the top right corner), and go to Options → General. - Delete malicious URL and then enter the address of the website that you want to set as your homepage.
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Click OK to save the changes.
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Reset all Mozilla Firefox settings
Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. -
Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Amazon Assistant removal.
Delete Amazon Assistant from Google Chrome
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Remove malicious extensions
Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools → Extensions. -
Now, look for Amazon Assistant and other suspicious extensions and then click the trash icon to remove them.
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If virus altered your homepage, change it:
Open menu and select Settings. -
Find Open a specific page or set of pages under On startup section and click Set pages.
- An additional window should pop-up. Here, remove dubious URLs and add a new page that you wish to set as a homepage.
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Open Chrome menu and go to Settings → Manage Search engines under the Search section.
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In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice.
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Reset all Google Chrome settings
Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings. -
Scroll down to find Reset browser settings button. Click on it.
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Click Reset to approve this action and finish Amazon Assistant removal.
Delete Amazon Assistant from Safari
- Delete suspicious browser extensions
Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. -
Here, select Extensions and look for Amazon Assistant or other suspicious entries. Click on the Uninstall button to get rid each of them.
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If virus altered your homepage, change it:
Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General. -
Here, look at the Homepage field. If it was altered by Amazon Assistant, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page.
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Reset all Safari settings
Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... -
Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Amazon Assistant removal process.