Uninstall Cry36 virus (Recovery Instructions Included) - Improved Removal Guide

removal by Alice Woods - - | Type: Ransomware

Cry36 virus Removal Guide

Description of Cry36 ransomware

Cry36 sneaks into the computer to encode your files

Cry36 malware

Cry36 virus operates as a file-encrypting threat which is based on the latter versions of CryptON, Cry128 (alternatively known as Nemesis malware). It encodes users’ files with an exquisite encryption technique and requires ransom in exchange.

Further instructions are delivered in the # DECRYPT MY FILES ###.txt file. Interestingly, that the encryption results in enlarging the size of encoded files by 36 bits. Furthermore, the malware appends an unusually long file extension. It notes the affected user‘s ID, felon‘s email address, and additional 4 random digits.

The ransom note does not specify the amount of ransom so, in order to retrieve the files, the victims are supposed to contact the felons via mk.smoke@aol.com, liukang@mortalkombat.su, or mk.rain@aol.com email address. Instead, it would be wiser to focus on Cry36 removal. In that case, ReimageIntego or Malwarebytes tools might be of assistance.

In the ransom note, the fraudsters indicate specific .onion websites to decrypt files. These domains have an alternative function – chat box. In case, you encounter any difficulties, this service should contact you with the felons directly.
However, we do not recommend you follow their requirements and use their offered Cry36 Decrypter. You may only create more system vulnerabilities for future attacks. Furthermore, even if you purchase the ley, it is unsure whether it decode all the files.

Instead, it would be better to remove Cry36 right away. Note that only after the threat is completely eradicated, you may proceed to data recovery instructions.

The screenshot of Cry36 virusIn this demonstration of the malware, the demands are visible. The crooks claim that you do not need Tor browser to access the secret .onion websites.

Malware employs usual distribution techniques

Malware tends to assault users via traditional transmission techniques. Indeed, over the years, the felons improved and crafted them to be more wide-ranging. However, they still function on the same principle so you might escape Cry36 hijack or the attack of a similar virus by employing cautiousness.

Spam emails remain to be the main distribution technique. Thus, the corrupted file might be placed in a .zip folder which comes with the email supposedly sent from the official institution. Note that such emails may contain more alarming content encouraging you to review the attached files at once. However, do not give into such psychological pressure.

In addition, you should be aware of ransomware which relies on assaulting users with Remote Desktop Protocols. In that case, mere cautiousness will not help. Thus, in that case, install a cyber security tool which would monitor the protection of the device. Such an anti-spyware application will come in handy warding off he trojan of the Cry36 virus and other infections.

In addition, be wary of corrupted browser extensions which may harbor ransomware executable within. They cooperate with exploit kits. In that case, an anti-spyware application gains new relevance.

Eliminate Cry36 effectively

Despite how alerting the ransom message is and how desperate the situation may be, Cry36 removal should become your top priority. It is of key importance to terminate the infection permanently not to leave any of its files on the system.

In that case, run the security tool. In case you cannot do that, you might find our below instructions practical.
After you remove Cry36, reboot the system and scan the device again. Next time, make sure you back up your files. Store the copies in several locations.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Cry36 virus. Follow these steps

In-depth guide for the Cry36 elimination

This mode grants you limited access to the system, but then you will be able to launch the anti-malware system.

Important! →
The elimination guide can appear too difficult if you are not tech-savvy. It requires some knowledge of computer processes since it includes system changes that need to be performed correctly. You need to take steps carefully and follow the guide avoiding any issues created due to improper setting changes. Automatic methods might suit you better if you find the guide too difficult.

Step 1. Launch Safe Mode with Networking

Safe Mode environment offers better results of manual virus removal

Windows 7 / Vista / XP
  1. Go to Start.
  2. Choose Shutdown, then Restart, and OK.
  3. When your computer boots, start pressing the F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) a few times until you see the Advanced Boot Options window.
  4. Select Safe Mode with Networking from the list.
    Safe Mode option
Windows 10 / Windows 8
  1. Right-click the Start button and choose Settings.
    Settings of the system
  2. Scroll down to find Update & Security.
    Update & security section in settings
  3. On the left, pick Recovery.
  4. Scroll to find Advanced Startup section.
  5. Click Restart now.
    Restarting
  6. Choose Troubleshoot.
    troubleshooting
  7. Go to Advanced options.
    Troubleshooting options
  8. Select Startup Settings.
    Advanced section
  9. Press Restart.
    Choose the Safe Mode
  10. Choose 5) Enable Safe Mode with Networking.

Step 2. End questionable processes

You can rely on Windows Task Manager that finds all the random processes in the background. When the intruder is triggering any processes, you can shut them down:

  1. Press Ctrl + Shift + Esc keys to open Windows Task Manager.
  2. Click on More details.
    More options of Task manager
  3. Scroll down to Background processes.
  4. Look for anything suspicious.
  5. Right-click and select Open file location.
    Task manager
  6. Go back to the Process tab, right-click and pick End Task.
  7. Delete the contents of the malicious folder.

Step 3. Check the program in Startup

  1. Press Ctrl + Shift + Esc on your keyboard again.
  2. Go to the Startup tab.
  3. Right-click on the suspicious app and pick Disable.
    Disable process

Step 4. Find and eliminate virus files

Data related to the infection can be hidden in various places. Follow the steps and you can find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup option
  2. Select the drive (C: is your main drive by default and is likely to be the one that has malicious files in) you want to clean.
  3. Scroll through the Files to delete and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Choose the disk clean up
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Eliminate Cry36 using System Restore

  • Step 1: Restart your computer in Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Cry36 and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with ReimageIntego to uncover any remains of Cry36.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate Cry36 from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

There are a couple of methods you can apply to recover data encrypted by Cry36:

Restore files with Data Recovery Pro

The authors of this application promote this application as the tool which is capable of restoring the damaged and corrupted files.

  • Download Data Recovery Pro;
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by Cry36 ransomware;
  • Recover the data.

The usefulness of Shadow Explorer

With the assistance of Volume Shadow Copies, you might be able to restore the files. There are no reports that the malware deletes these files beforehand, so you might stand a chance.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Install Shadow Explorer on your computer following the instructions in the software’s Setup Wizard;
  • Run the program. Navigate to the menu on the top-left corner and select a disk containing your encrypted files. Look through the available folders;
  • When you find the folder you want to recover, right-click it and select “Export”. Also, choose where the recovered data will be stored.

Cry36 decryption tool

Files encrypted by Cry36 cannot be recovered using any third-party tools. We do not recommend paying the ransom to buy the decrypter from cyber criminals as it can bring additional malware to your PC.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Cry36 and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting Cry36 ransomware

Securely connect to your website wherever you are

Sometimes you may need to log in to a content management system or server more often, especially if you are actively working on a blog, website, or different project that needs constant maintenance or that requires frequent content updates or other changes. Avoiding this problem can be easy if you choose a dedicated/fixed IP address. It's a static IP address that only belongs to a specific device and does not change when you are in different locations. 

VPN service providers such as Private Internet Access can help you with these settings. This tool can help you control your online reputation and successfully manage your projects wherever you are. It is important to prevent different IP addresses from connecting to your website. With a dedicated/fixed IP address, VPN service, and secure access to a content management system, your project will remain secure.

Recover files damaged by a dangerous malware attack

Despite the fact that there are various circumstances that can cause data to be lost on a system, including accidental deletion, the most common reason people lose photos, documents, videos, and other important data is the infection of malware.

Some malicious programs can delete files and prevent the software from running smoothly. However, there is a greater threat from the dangerous viruses that can encrypt documents, system files, and images. Ransomware-type viruses focus on encrypting data and restricting users’ access to files, so you can permanently lose personal data when you download such a virus to your computer.

The ability to unlock encrypted files is very limited, but some programs have a data recovery feature. In some cases, the Data Recovery Pro program can help recover at least some of the data that has been locked by a virus or other cyber infection.

About the author
Alice Woods
Alice Woods

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