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Sage 2.2 ransomware. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Ransomware

Sage ransomware presents its third installment – Sage 2.2 virus

Sage 2.2 ransomware virus

Soon after the emergence of its predecessors Sage and Sage 2.0, Sage 2.2 virus joins the family. Despite few modifications, it operates in a similar way as its former editions. After finding transmission similarities with such threats as Locky and Cerber, IT professionals suspect that the same cyber villains might behind these threats. It targets users via email attachments.

The binaries of the crypto-malware are delivered in the form of .doc or .js file. Read this review to arm up with proper knowledge and protect yourself from this virtual misfortune. If you have already fallen into the trap of this ransomware, do not give into distress and proceed to Sage 2.2 removal.

Surely, when it comes to discussions about Locky or Cerber, various allusions raise up in netizens‘ minds. Those, who have been affected by either of them, might have shivers after hearing the mention of these threats. Those, who escaped this misfortunate, might have diverse impressions.

Continuing their terror, the developers intend to keep the virtual community in their grip with Sage 2.2 malware as well. Following the pattern of the previous version, it is detectable in spam messages. Like the infamous Cerber which deceived users with fake invoice attachments, Sage 2.2 ransomware continues this trend as well. The infected emails may contain [random numbers]_ACH20022017.zip or min1_201720103191.58778.zip attachments or similar ones.

In these folders, a .doc file is placed with the macro settings. Previously felons generated a Word file which asked victims to enable macro settings. The recent heir of Sage – Sage 2.2 – forges a fake message that the file is presented in the outdated MS Word version, so users have to ‘Enable content’ to see the contents.

Recent discoveries reveal that Sage 2.2 borrows the old Cerber’s feature to alarm users with VBScript voice messages. In these notifications, the victim’ are enticed to extract the contents of the attached file by opening the provoking folder with the supposed sexual intercourse content. Certainly, what they download is not the expected video but a destructive file-encrypting threat. After launching the virus, it may take some time to show any signs of vitality.

It replicates itself to C:\Users\[loginname]\AppData\Roaming which results in the appearance of User Account Control message and asks for victim‘s permission to execute further. Users see the window asking to enable Windows Command Processor launched by Microsoft Windows.

The only hint that suggests the origin of this virus is the program location. It refers to a sub folder located in an AppData Roaming folder. Do not enable this command. If you do, the virus will successfully encrypt your files. Later on, Sage 2.2 crypto-malware presents the demands in !HELP_SOS.html and !HELP_SOS.bmp files.

In the case of the previous version, the threat asked for 2000 USD in exchange for the files. The mentioned files do not indicate a specific amount of ransom. It varies depending on each victim. Brush aside any thoughts to remit the payment and instead remove Sage 2.2.

When did the infection occupy my device?

The gearheads of this file-encrypting infection have been exploiting botnets for distributing several thousand infected spam messages simultaneously. As mentioned before, do not fall for the bait even if the received spam email is supposedly sent from an official institution. Even if the subject contains ‘urgent’ do not extract any attached contents without verifying the sender.

Additionally, boost up your cyber security by combing your anti-virus and anti-spyware tools. Reimage and Plumbytes Anti-MalwareNorton Internet Security are effective tools battling with ransomware and lowering the risk of Sage 2.2 hijack. The combination of these tools is the only viable method to block trojans which distribute this virus.

The malware has been disguised under the names of these threats: Win32.Trojan.WisdomEyes.16070401.9500.9973, Trojan/Win32.SageCrypt.C1798570, trojan.Encoder.10307, and Win32/Trojan.Ransom.aac.

Can I delete Sage 2.2 permanently?

Speaking of Sage 2.2 removal, automatic methods are effective. Unless you are a proficient virus researcher, it is not recommended meddling with the virus manually. Let security tools remove Sage 2.2 virus. Only when it is completely removed, you might think of data recovery instructions.

Currently, there is no official decryption software released, but the below-suggested methods might be efficient in your case. If you encounter any problems launching the problem, use the access recovery instructions.

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To remove Sage 2.2 virus, follow these steps:

Eliminate Sage 2.2 using Safe Mode with Networking

Enter Safe Mode to open your anti-virus and malware removal utilities and remove Sage 2.2 virus properly.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove Sage 2.2

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove Sage 2.2 completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate Sage 2.2 using System Restore

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Sage 2.2 and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of Sage 2.2.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate Sage 2.2 from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

There are a couple of methods you can apply to recover data encrypted by Sage 2.2:

Opt for Data Recovery Pro

The program is practical when locating damaged and deleted files. The tool is also useful when recovering lost emails and data from removal data storage devices. 

  • Download Data Recovery Pro;
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by Sage 2.2 ransomware;
  • Recover the data.

Opt for Windows Previous Versions function

Follow the steps to recover the previous automatically saved copy of your data. Though this option is more time-consuming, you might likewise restore some of the files. 

  • Right-click on the encrypted document you want to recover;
  • Click “Properties” and navigate to “Previous versions” tab;
  • In the “Folder versions” section look for the available file copies. Choose the desired version and press “Restore”.

Sage 2.2 Decrypter

There is still no decryptor released for this malware. 

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Sage 2.2 and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Malwarebytes Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security.

About the author

Julie Splinters
Julie Splinters - Spyware and malware removal expert

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