CryptoWall 2.0 virus. How to delete? (Removal tutorial)

removal by Linas Kiguolis - - | Type: Browser hijacker
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The essential facts about CryptoWall 2.0 virus

CryptoWall 2.0 virus is a treacherous ransomware which infects PCs and then locks out the valuable confidential information. However, this is only the beginning of major problems. The virus presents you a ‘solution’ – pay the required ransom in order to return the data. We highly discourage you to do make the transaction. You will pay the money, but you may never see the encrypted data again. Thus, brush away naïve hopes and face the reality. Consider of CryptoWall 2.0 removal before the virus paralyses your system completely. You can confront the virus by installing a reliable anti-spyware program, such as Reimage.

CryptoWall 2.0 has come into daylight after its predecessor CryptoWall has struck the virtual world. The original version targeted corporations and companies as well as individual users all around the world. The victims went spare after finding out that highly important data had been blocked. Desperate to retrieve the data, corporations had paid millions of pounds to the developers of the virus. Overall, the cyber criminals have managed to collect stunning amounts of money. Thus, it didn’t take too long for them to release the update version – 2.0.

The picture revealing CryptoWall 2.0 virus

The new version includes main updates:

• eliminating original files. While the original version encrypted the existing files, the latter deletes the original ones. In other words, in case you manage to retrieve the data, you receive the copies of the encrypted data.
• using Tor gateway. When a virus delivers a message informing of the deed, it instructs the victim to download a Tor browser and then to make the transaction. Likewise, such peculiarity burdens the detection of malware source.
• creating unique bitcoin payment address. In previous version, you could exploit the payment numbers of other users in order to retrieve the data, but now CryptoWall 2.0 malware creates unique wallet ID, thus forcing you to pay the money.
Though IT security specialists have almost managed to terminate the older version, cyber criminals pose new challenges by releasing more ransomware. If you got infected with the virus, it is necessary to remove CryptoWall 2.0 as soon as possible. Before terminating it, it is vital to know how the virus spreads.

How does the ransomware infect computers?

Like previous version, CryptoWall 2.0 ransomware mainly attacks users via spam attachments. Beware of the attached email with this file — ATTN: Invoice J-98223146. It seems like the message is sent from a tax company: ‘Please see the attached invoice (Microsoft Word Document) and remit payment according to the terms listed at the bottom of the invoice.’ If you notice any similar characteristics, do not open it! In any case, if you get a similar message with an added invoice, stay alert, as it may be a trap. If you have doubts whether the company sent you the invoice, you can always inquire them directly. Thus, the risk of getting infected with a ransomware decreases.

Can I remove CryptoWall 2.0?

Terminating CryptoWall 2.0 virus might not be an easy task if you opt for manual removal. If you do not specialise in programming, then automatic removal might be the right choice. After you install a powerful anti-spyware program it completes CryptoWall 2.0 removal. After it finishes the elimination, turn on your anti-virus program and scan the system anew. Make sure you update the anti-virus and anti-spyware programs daily. This time, the personal data might have been lost, but now you can back-up your data in order to prepare for possible future ransomware attacks.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall CryptoWall 2.0 virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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CryptoWall 2.0 virus screenshot
CryptoWall 2.0 virus screenshot

Manual CryptoWall 2.0 Virus Removal Instructions:

Eliminate CryptoWall 2.0 using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove CryptoWall 2.0

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove CryptoWall 2.0 completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate CryptoWall 2.0 using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of CryptoWall 2.0 and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of CryptoWall 2.0.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from CryptoWall 2.0 and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Linas Kiguolis
Linas Kiguolis

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