Android ransomware. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Ransomware
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What should you know about Android ransomware virus?

If you are using an old Android phone, you might be the target of Android ransomware virus. So, if your phone has an older version than Android 5.0, you should consider buying a new phone or taking precautions. Unfortunately, ransomware viruses target not only computers; phones are in danger too. So, ransomware can cause the same damage to both phone and computer users. Therefore, you should be aware that you need to protect your phone in the same way you protect your computer. Android ransomware hijack can occur when a user visits a suspicious website or downloads an app from untrustworthy app store. After hijack, the virus encrypts all the information located on the phone and asks paying the ransom for unlocking the files. However, before talking about the features of this virus, we should warn you not to consider paying the ransom. You should not sponsor hackers’ projects because there’s no guarantee that your files can be recovered. Even though it’s nearly impossible to decrypt the files, you can still remove Android ransomware from your device.

When Android ransomware virus successfully finishes data encryption, it delivers a notification that user’s phone is blocked and all the files are encrypted. The warning looks like a regular system’s message. However, this message is quite different from the legitimate ones. In the message, users are accused of using, viewing or even storing banned pornography. So, according to USA law, they have committed a crime and now they are risking spending next 3-11 years in the prison. Furthermore, the victims are informed that their phone’s passcode and PIN code can be changed too. Lastly, the creators of Android ransomware ask victims to pay the ransom. It seems paying the ransom can not only recover encrypted files but save you from the prison too. Of course, you should trust anything in this message and concentrate on Android ransomware removal.

The example of Android ransomware virus

How can my phone get infected?

There are two main ways how the virus can attack the device. Firstly, the Android ransomware hijack can occur, when users are visiting questionable websites such as pornographic sites, gambling sites, etc. Also, the virus can sneak into the system when a user clicks on the suspicious link that leads to the malicious website. Moreover, the virus can get on the phone bundled with unreliable apps which users download from untrustworthy app stores. So, if you want to protect your phone, you should only download apps from reputable app stores such as Google Play, Samsung or Amazon. Of course, you have to stay away from suspicious websites and ads. If you want to be 100% sure that your phone is fully protected, you should install a security program.

How to remove Android ransomware?

To remove Android ransomware you have to reboot your phone into Safe Mode by pressing the power button and keep it for a couple of seconds until you see a menu, and then, click a ‘Power off.’ Then, select a dialog window that suggests rebooting the phone to Safe Mode. However, some users claim that this method is not working for them. If you have encountered the same problem, you have to press and hold three buttons at the same time: Menu, Volume Down, and Volume Up. Then, you’ll be able to reboot your phone to the Safe Mode. If your phone was infected with the virus, you have to uninstall all questionable apps that were installed on your phone. Before you initiate Android ransomware removal, your phone has to be in a Safe Mode. Then, go to Settings, click on Apps/Application manager and here you can look up for all suspicious apps and uninstall them the regular way.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall Android ransomware. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Manual Android Virus Removal Instructions:

Eliminate Android using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove Android

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove Android completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate Android using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Android and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of Android.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Android and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters

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Source: http://www.2-spyware.com/remove-android-ransomware.html

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