Hades Locker ransomware virus. How to delete? (Removal tutorial)

removal by Olivia Morelli - - | Type: Ransomware
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The dangers of Hades Locker ransomware virus

Hades Locker virus has been recently spotted targeting and corrupting computer user’s personal files. The new file-encrypting virus is an updated version of Wildfire ransomware which was defeated at the end of August. The developers took their failure as a lesson and developed the stronger virus. Hades Locker ransomware virus uses a secure AES encryption algorithm and corrupts wide range of files. It appends unique file extension which consists of .~HL and five first characters of encryption password. Unfortunately, there are no free and safe file decryption tools created yet. However, if your computer was infected with ransomware, you should concentrate on its elimination first and only then think about additional methods for data recovery. For Hades Locker removal you have to employ a powerful anti-malware program such as Reimage.

When malware gets inside the system, it loads a nasty http://ip-api.com/xml website which detects victim’s location. As frightening as it sounds, the virus can detect not only a country or IP address but also city, zip code and even computer’s coordinates. We hope hackers are not your neighbours and won’t knock on your door or leave a ransom note in your mailbox. When Hades Locker ransomware collects all necessary information, the virus sends it to the servers. Then server delivers a unique file encryption key, and malware starts damaging data. Virus leaves only those files that are necessary for keeping computer alive and functioning (Recycle Bin, Windows, Program Files, Program Files (x86), System Volume Information). After successful data encryption, Hades Locker virus delivers a ransom note called ‘README_RECOVER_FILES_[victim’s ID]’ in three different formats – .txt, .html and .png. All version of the note includes the same information about data recovery options. Victims have to pay 600 USD, 500 EUR or 400 GBP in 7 days. They have to pay in Bitcoins (at the moment it’s about 1 Bitcoin) and using Tor browser. Victims receive decryption key and necessary tools as soon as they make a payment. If you consider paying the ransom, bear in mind that criminals might disappear after receiving a payment or provide infected decryption tools. With recovered files, you might install additional malware. It’s better to remove Hades Locker from your PC and then try to recover files from backups.

The fragments ofthe ransom note delivered by Hades Locker virus

Payment website is available in English, French, German, Italian, Spanish and Russian languages, and includes several additional pages: FAQ, Test Decrypt, Helpdesk, and Decryption Tutorial. In the FAQ page, you can find answers to the popular questions; however, if you have other questions, you can contact the creators of Hades Locker via Helpdesk. Hackers explain why victims should trust them and pay the ransom. No, they are not talking that they are the ones who can decrypt locked files. Hackers claim that there’s no point in lying, because if they didn’t provide the decryption key, victims would know about it soon and wouldn’t pay the ransom. Moreover, hackers offer the possibility to test their abilities to decrypt files in the Test Decrypt page. Victims can upload one corrupted file to expirebox.com and then send a link via the helpdesk. Within 24 hours’ time hackers deliver decrypted file. Unfortunately, crooks haven’t convinced us, and we still do not recommend sponsoring them.

Is it possible to avoid ransomware viruses?

Virus researchers haven’t found a particular method how Hades Locker malware spreads. However, you should take some precautions while this file-encrypting virus lurks on the Internet. Ransomware is generally distributed via malicious email attachments and exploit kits. To protect your computer, we offer installing a strong antivirus program and measuring your actions online. Do not open spam emails and suspicious attachments; do not browse high-risk websites; do not click aggressive and strange ads; and do not download questionable software.

Guidelines for Hades Locker elimination

Ransomware viruses are one of the hardest to remove. Earlier we mentioned that for Hades Locker removal you should use a reputable anti-malware program. We recommend using Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware, but you can use other preferred antivirus program as well. The virus might prevent victims from accessing or downloading security program. However, you can access it by rebooting your computer in Safe Mode with Networking. Then, follow our step-by-step guide how to remove Hades Locker from your PC.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall Hades Locker ransomware virus. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.

You can find more details about this program in Reimage review.

You can find more details about this program in Reimage review.
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Press mentions on Reimage

Manual Hades Locker Virus Removal Instructions:

Eliminate Hades Locker using Safe Mode with Networking

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Safe Mode with Networking from the list Choose 'Safe Mode with Networking' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Networking from the list of options in Startup Settings. Choose 'Enable Safe Mode with Networking' option
  • Step 2: Remove Hades Locker

    Sign in to your account and launch any Internet browser. Download a legitimate anti-malware software, for instance, Reimage. Make sure you update it to the latest version and then run a full system scan with it to detect and eliminate all malicious components of the ransomware to remove Hades Locker completely.

If your ransomware does not allow you to access Safe Mode with Networking, please follow the instructions provided below.

Eliminate Hades Locker using System Restore

You can detect malware using Reimage.
You need to purchase a licensed version of it to remove threats.
More details about Reimage.

  • Step 1: Restart your computer in Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Go to Start Shutdown Restart OK.
    2. As soon as your computer starts, start pressing F8 key repeatedly before the Windows logo shows up.
    3. Choose Command Prompt from the list Choose 'Safe Mode with Command Prompt' option

    Windows 10 / Windows 8
    1. Click on the Power button at the Windows login screen, and then press and hold Shift key on your keyboard. Then click Restart.
    2. Then select Troubleshoot Advanced options Startup Settings and click Restart.
    3. Once your computer starts, select Enable Safe Mode with Command Prompt from the list of options in Startup Settings. Choose 'Enable Safe Mode with Command Prompt' option
  • Step 2: Perform a system restore to recover files and settings
    1. When the Command Prompt window appears, type in cd restore and press Enter. Type 'cd restore' without quotes and hit 'Enter'
    2. Then type rstrui.exe and hit Enter.. Type 'rstrui.exe' without quotes and hit 'Enter'
    3. In a new window that shows up, click the Next button and choose a restore point that was created before the infiltration of Hades Locker and then click on the Next button again. When 'System Restore' wizard comes up, click 'Next'. Choose a preferable restore point and click 'Next'
    4. To start system restore, click Yes. Hit 'Yes' and start system restore
    After restoring the computer system to an antecedent date, install and check your computer with Reimage to uncover any remains of Hades Locker.

Bonus: Restore your files

Using the tutorial provided above you should be able to eliminate Hades Locker from the infected device. novirus.uk team has also prepared an in-depth data recovery guide which you will also find above.

There are a couple of methods you can apply to recover data encrypted by Hades Locker:

Use Data Recovery Pro to restore your files

If your files were encrypted by Hades Locker virus, you should not pay the ransom! You can try to restore them with Data Recovery Pro tool. Follow these steps below:

  • Download Data Recovery Pro (https://novirus.uk/download/data-recovery-pro-setup.exe);
  • Install Data Recovery on your computer following the steps indicated in the software’s Setup;
  • Run the program to scan your device for the data encrypted by Hades Locker ransomware;
  • Recover the data.

It is strongly recommended to take precautions and secure your computer from malware attacks. To protect your PC from Hades Locker and other dangerous viruses, you should install and keep a powerful malware removal tool, for instance, Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Olivia Morelli
Olivia Morelli

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Source: http://www.2-spyware.com/remove-hades-locker-ransomware-virus.html

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