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Web-start-page.com virus. How to delete? (Removal tutorial)

removal by Olivia Morelli - - | Type: Browser hijacker

Web-start-page.com and its characteristics

Web-start-page.com virus is a potential threat to your Google Chrome, Mozilla Firefox, Internet Explorer, and other web browsers. If you want to avoid unpleasant consequences of this browser hijacker, you should install free programs attentively. Bontio, Inc. created this fake search engine in order to generate revenue from pay-per-click and affiliate marketing strategies. We can assure that this application has no intentions to meet users’ needs. Web-start-page.com hijacker provides results not only from popular search providers such as Bing, Google, and Yandex but also from questionable search engines such as Trovi, SeekForSearch, and MySecureSearch. The latter applications are known as potentially unwanted programs (PUP) and browser hijackers that make browsing the Internet unbearable and dangerous by providing lots of irrelevant commercial content. If this bogus website became your homepage and default search engine, you should forget about finding necessary information online and prepare for unwanted redirects and intrusive ads. Keep in mind that all this content might be dangerous and lead to severe computer infections such as ransomware attack. It’s not wise to delay Web-start-page.com removal, especially when you can remove it within a couple of minutes with Reimage.

Potentially unwanted programs are not hazardous viruses that can damage computer’s system; however, as we already mentioned they could be just the first step to serious problems. Web-start-page.com redirect issues are one of the most bothering and dangerous features. The developers of the browser hijacker do not take responsibility for the third-party content; therefore, harmful, offensive or adult-themed content might be brought straight to your screen. Some of the sponsored websites and ads may be created for spreading malware, viruses or installing tracking cookies. Web-start-page.com browser hijacker may also monitor your browsing activity and history in order to deliver personalised ads and search results. If you keep this PUP for a while, you might notice that ads become more and more familiar. However, the majority of them might trick you into installing bogus programs that will fix fake computer errors. If this bogus search engine appears on your browser out of nowhere, you should stay away from various ads and remove Web-start-page.com immediately.

The picture of Web-start-page.com virus

How does browser hijacker get inside the computer?

Web-start-page.com virus might take control over your browser after freeware installation. Browser hijacker cannot get inside the computer directly without users’ permission. Therefore, if you install software using ‘Recommended’ or ‘Quick’ setup, you give all PUPs, that are added as optional programs, permission to get inside. Keep in mind that software installers do not openly disclose about additional applications, so you should not rely on this mode. To protect your computer from PUPs and avoid Web-start-page.com hijack, you should select ‘Advanced’ or ‘Custom’ installation settings. Then, you can monitor and adjust installation process. When you see the checkbox with selected suspicious applications, unmark them all. Besides, you may even notice the offer to set new default search engine or homepage. We strongly recommend unchecking these marks as well.

Options for Web-start-page.com removal

You made a mistake and got infected. Now it’s time to make a decision which Web-start-page.com removal method you want to choose. You have two options – manual and automatic removal. At the end of the article, you will find illustrated instructions that will help to locate and delete browser hijacker with all its components. Keep in mind that you have to find out which recently installed program might be responsible for bringing this PUP inside. Indeed, it’s quite long and responsible task to remove Web-start-page.com manually. But you can always dedicate this job for professional malware removal programs, and they will do it for you.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.
Alternative Security Tools
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Security Tools
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Web-start-page.com virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Web-start-page.com in Windows systems

Carefully read and follow the instructions. You have to remove browser hijacker and all additional applications that might be related to Web-start-page or published by Bontio, Inc.

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs).Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove Web-start-page.com and programs related to it
    Now, take a look at the list of programs and find Web-start-page.com or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'
  5. Delete Web-start-page.com from Windows shortcuts
    Right-click on the shortcut of Mozilla Firefox and click Properties. Right-click on web browsers' icon and click 'Properties'
  6. Now, go to Shortcut tab and find Target field. Then delete the URL that is associated with your virus. Open 'Shortcut' tab and erase 'http://isearch.babylon.com...' or other shady URL

Follow the same steps as explained above with all other shortcuts of Internet browsers, including Google Chrome and Internet Explorer. Please check Start Menu, Desktop, and taskbar to find all shortcuts.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Web-start-page.com in Mac OS X system

Carefully follow the instructions and remove browser hijacker with all its components. Look for applications or programs that are published by Bontio, Inc.

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Web-start-page.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Web-start-page.com from Internet Explorer (IE)

Make sure that Web-start-page.com haven’t installed any suspicious items to Internet Explorer. Follow the instructions and uninstall all questionable entries.

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for Web-start-page.com and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Web-start-page.com removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Web-start-page.com virus from Microsoft Edge browser

Follow these steps and get rid of all questionable extensions that might have been installed to Microsoft Edge.

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be Web-start-page.com-free.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Web-start-page.com from Mozilla Firefox (FF)

Look through the list of extensions and remove all applications that are created by Bontio, Inc. or over shady developers.

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate Web-start-page.com and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. If virus altered your homepage, change it:
    Open Firefox menu (click the button at the top right corner), and go to Options General.
  4. Delete malicious URL and then enter the address of the website that you want to set as your homepage.
  5. Click OK to save the changes. Open 'General' tab and delete the URL from 'Home Page' field or just simply click 'Restore to Default'. Then click on 'OK' button to apply changes.
  6. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  7. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Web-start-page.com removal. Hit 'Reset Firefox' button a few times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Web-start-page.com from Google Chrome

Check the list of extensions, because there might be some shady applications that are related to Web-start-page.com virus.

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for Web-start-page.com and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. If virus altered your homepage, change it:
    Open menu and select Settings.
  4. Find Open a specific page or set of pages under On startup section and click Set pages. Open browser's menu, then go to 'Settings' and select 'Set pages' under 'On startup' section
  5. An additional window should pop-up. Here, remove dubious URLs and add a new page that you wish to set as a homepage. Remove malicious search sites by clicking 'X'
  6. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  7. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  8. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  9. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  10. Click Reset to approve this action and finish Web-start-page.com removal. Click 'Reset' to finish the removal process.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Web-start-page.com from Safari

Follow the instructions carefully and eliminate all suspicious items that might be related to the browser hijacker.

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for Web-start-page.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. If virus altered your homepage, change it:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Web-start-page.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. Go to 'General' section and find Homepage field. Delete suspicious URL and replace it with a URL of your choice.
  5. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Web-start-page.com removal process. Select all checkboxes and click 'Reset'

About the author

Olivia Morelli
Olivia Morelli

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