Danger level:  
  (11/100)

Pokki Start Menu virus. How to delete? (Removal tutorial)

removal by Olivia Morelli - - | Type: Adware

Pokki Start Menu is a potentially unwanted program that infects the system silently

Pokki Start Menu
Pokki Start Menu is a legitimate application which has adware-like features.

Pokki Start Menu is a program that replaces the default start menu. This is a creation from Sweet Labs Inc. and suited for Windows 8 and 10 OS. Users may like this program because of the main feature to change Start Menu for the version similar to the Windows 7. Also, there some parameters that people like e.g. the icon size and place can be adjusted. Even though it is a legitimate application, some people like to describe it as Pokki Start Menu virus as it has adware-like features.

Name Pokki Start Menu
Type Adware
Works as Start menu enhancement
Dangers Collects data, redirects to insecure sites
Distribution Software bundling
Elimination Use Reimage for Pokki Start Menu removal

This app is considered to be adware because of the activity related to commercial content. The data collecting and intrusive behaviour suggesting that this is a virus, but Pokki Start Menu is just a potentially unwanted program (PUP) and does nothing malicious or damaging to PC system.

Although, our experts recommend you to remove Pokki Start Menu from your computer. This is not a useful application to have on the computer. This program can cause an increased amount of ads displayed on your screen and redirects to affiliated sites.

Furthermore, the program itself can initiate installation of other programs and tools, including:

  • Toolbars;
  • PDF converters;
  • Media players;
  • Other unreliable system optimisation tools.

Pokki Start Menu removal is required because this program can affect the performance of your Google Chrome, Internet Explorer or Mozilla Firefox. You should rely on anti-malware tools like Reimage for the elimination since the program has additional pieces which must be uninstall together.

Pokki Start Menu
Pokki Start Menu is a potentially unwanted program which tracks its users to deliver customised ads.

If you have any doubts about Pokki Start Menu, keep in mind that the most concerning feature of adware programs is data tracking, and this one can do exactly that with your information. PUP can collect the following information and put your privacy at risk:

  • Search preferences;
  • Browsing habits;
  • IP address;
  • Geolocation;
  • Most visited sites;
  • Social media activity.

PUPs spread via software bundling

This app can be downloaded as a legitimate tool from the official website. Although, experts report that it might infiltrate the system via deceptive ads or software bundles. Software providers and PUP creators work together and form these bundles so people who are not paying enough attention during the installation of free applications could install them unknowingly.

Choosing Advanced/Custom options when installing your freeware and updates can help you to see every piece of software you are getting and de-selecting suspicious ones. Default options install everything that is provided without your permission and knowledge.

Remove Pokki Start Menu from your browser

To properly remove Pokki Start Menu you need to scan your PC with anti-malware tool. This can ensure you are detecting and terminating everything about this additional program. Reliable security programs can do the termination job perfectly, and you can rely on them.

Researchers also note that leaving this tool on your PC for too long can attract malware and other infections. Be aware of this and perform Pokki Start Menu removal now. We have a guide below that might help when cleaning the system.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes Malwarebytes, Plumbytes Anti-MalwareNorton Internet Security. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.
You can find more details about this program in Reimage review.
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Alternative Security Tools
Malwarebytes
Alternative Security Tools
Malwarebytes

To remove Pokki Start Menu, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Pokki Start Menu in Windows systems

Get rid of Pokki Start Menu from Windows:

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs). Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove Pokki Start Menu and programs related to it
    Now, take a look at the list of programs and find Pokki Start Menu or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Pokki Start Menu in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Pokki Start Menu or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Pokki Start Menu from Internet Explorer (IE)

Clean your IE by following steps:

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for Pokki Start Menu and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Pokki Start Menu removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Pokki Start Menu from Microsoft Edge

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be Pokki Start Menu-free.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Pokki Start Menu from Mozilla Firefox (FF)

Make sure that Firefox browser is clear of adware:

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate Pokki Start Menu and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Pokki Start Menu removal. Hit 'Reset Firefox' button a few times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Pokki Start Menu from Google Chrome

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for Pokki Start Menu and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish Pokki Start Menu removal. Click 'Reset' to finish the removal process.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Pokki Start Menu from Safari

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for Pokki Start Menu or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Pokki Start Menu removal process. Select all checkboxes and click 'Reset'

About the author

Olivia Morelli
Olivia Morelli

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Source: https://www.2-spyware.com/remove-pokki-start-menu.html

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