Danger level:  
  (10/100)

Google Chrome Critical Error Scam. How to delete? (Removal tutorial)

removal by Julie Splinters - - | Type: Adware

Google Chrome Critical Error – a fake red warning trying to trick users to gain money from them

Google Chrome Critical Error
Google Chrome Critical Error Scam is a pop-up which shoots false warnings.

Google Chrome Critical Error is considered a fake alert which is used to trick victims out of their money. Users are convinced that there is a malicious program on their computer and that they need to contact the “help desk” via +1 (888) 563-5234. However, after falling for this fake error, you can be tricked into downloading the malicious program used to steal your money and personal information from your computer. Additionally, cybercriminals can trick you into paying a certain amount of money (approximately $800) by signing you up for useless services. If you have been bothered by Google Chrome Critical Error virus, you should check your computer for adware which occupies web browser and starts causing fake pop-ups everytime people start browsing the web. These pop-ups are fake and have nothing to do with the official Google Chrome team.

Name Google Chrome Critical Error
Type Scam/adware
Provided phone number +1 (888) 563-5234
Main aim To trick the victim into believing that his/her computer is infected or damaged. Additionally, to convince the victim into dialing the provided phone number
Price Around $800 is asked for “fixing” the infected system
Other browsers Affected IE, Firefox, Edge
Elimination Install Reimage to get rid of the fake Google Chrome warning 

The Internet is full of similar fake warning messages that are desperate to convince their victims that their computer is damaged. However, if the warning message appears on your web browser while you are browsing on the Internet, you can be sure that nothing has checked your computer for malware. The same error has been detected on other web browsers as well, including:

  • Mozilla Firefox;
  • Internet Explorer;
  • Microsoft Edge.

All fake warnings rely on almost identical tactics to achieve one goal – gain revenue from tricked victims. If you are keen on knowing what happens if you dial the number given in the error message, read carefully. 

The main goal of Google Chrome Critical Error scam is to convince victims to call by the given phone number. Once dialed, scammers answer the phone pretending to be Microsoft Tech Support specialists and provide further advice. Typically, they claim that they can find malware on victims' machines. Of course, users get frightened after hearing that their computer is affected by numerous threats and needs a quick fix. Due to that, they are asked to transfer a certain amount of money which varies from $200 to $800. 

Notice, that all these warnings are false and are used just to gain illegal revenue. We strongly recommend performing Google Chrome Critical Error removal as soon as you find out about it. To avoid further damage, such as various pop-ups, system slowdowns or even crash downs, be sure to get rid of the virus related to this scam permanently. Typically, this error is related to adware-type viruses 

To remove the Google Chrome Critical Error virus, you can use an anti-malware tool. We advise using Reimage, but you can pick another program you want. If you follow the instructions carefully, you will be able to delete the cyberthreat in a few minutes. Make sure you also refresh your browser that was infected after the scam is gone. 

Fake error messages are closely related to adware

Most commonly, fake warning scams are caused by adware which is spread through bundled software. Beware that there are hundreds of programs that are promoted for free and are filled with the PUP or even harmful components. To avoid damage and system changes caused by such additions, make sure you carefully follow every installation step of the freeware.

While no one can guarantee you 100% safety while installing freeware from the Internet, you can increase your protection slightly by selecting either Custom or Advanced installation of the freeware. Additionally, uncheck all pre-checked check marks that allow installation of optional components, such as toolbars, extensions, add-ons and similar software.

Besides, we highly recommend downloading an antivirus. Always keep it up-to-date if you want it to work properly. The anti-malware program will regularly scan your total computer system to check if it is free of threats and PUPs. If any of them are detected – the tool will warn you about the intruder and help you fix the problem.

Google Chrome Critical Error
Google Chrome Critical Error is a scam that might slow down your browsing activity by numerous warning pop-ups.

Get rid of Google Chrome Critical Error with only one click

To remove the Google Chrome Critical Error virus manually from your computer, you need to follow the guiding steps which are displayed below. However, note that this elimination method will take longer to get rid of the cyber threat causing this fake error message. If you are impatient and don't think about yourself as an experienced user – better choose to do it automatically as incorrect manual removal might lead to harmful and unwanted consequences.

To initiate Google Chrome Critical Error removal automatically, you should consider installing an anti-malware tool. We recommend choosing one of these programs that are given to you below. They will scan your machine and display further removal instructions. After your computer and browser are freed from the pop-up, refresh your browser and whole computer to ensure that no harmful components are still active.

Google Chrome Critical Error
Google Chrome Critical Error message is a virus which includes a phone number which once phoned connects the victim with the cybercriminal.

If you want to uninstall Google Chrome Critical Error automatically, you can use one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware Computer security experts recommend these programs because they can detect and remove potentially unwanted programs and viruses from your computer, including all dangerous and malicious components related to them. Besides, these programs guarantee immediate and ongoing system protection.

We might promote some affiliate products. An entire disclosure is provided in our Terms and Conditions. By Downloading any recommended Anti-spyware software to uninstall Google Chrome Critical Error Scam you accept our privacy policy and terms and conditions.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Computer security experts recommend using Reimage to uninstall Google Chrome Critical Error Scam. Reimage scans the entire computer system and checks whether it is infected with spyware/malware or not. If you want to remove computer threats and secure your computer system, you should consider buying the licensed version of Reimage.
You can find more details about this program in Reimage review.
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To remove Google Chrome Critical Error, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Google Chrome Critical Error in Windows systems

Follow these steps if you want to get rid of the fake warning scam from your Windows operating system:

  1. Go to Start Control Panel Programs and Features (if you are Windows XP user, open Add/Remove Programs). Go to 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, open 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, click on Windows icon in the lower left corner of the screen to open Quick Access Menu. Then click Control Panel and select Uninstall a Program. If you are 'Windows 10 / Windows 8' user, click on Windows icon in the lower left corner of the screen to open 'Quick Access Menu'. Then click 'Control Panel' and select 'Uninstall a Program'.
  3. Remove Google Chrome Critical Error and programs related to it
    Now, take a look at the list of programs and find Google Chrome Critical Error or other programs that you do not remember installing.
  4. Right-click on these programs and select "Uninstall." Then click OK to save changes. Right-click every suspicious program and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Google Chrome Critical Error in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Google Chrome Critical Error or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Chrome Critical Error from Internet Explorer (IE)

  1. Delete suspicious browser add-ons
    Launch Internet Explorer, and then open IE by clicking on the Gear icon, which is located at the top right corner of the Internet browser. Then, click Manage Add-ons. Open browser menu and go to 'Manage add-ons'
  2. Manage Add-ons window will appear on your screen. Now, search for Google Chrome Critical Error and other questionable browser add-ons. Right-click them on each of them and select Disable. To eliminate malicious applications, right-click on each of them and click 'Disable'
  3. If virus altered your homepage, change it:
    Click the Gear icon at the top right corner of the Internet browser and then click Internet Options. Stay in General section.
  4. Now, delete malicious URL and enter Delete suspicious URL, type in your preferable site name and click 'Apply' to save
  5. Reset all Internet Explorer settings
    Click on Gear icon and then opt for Internet options. Then go to Advanced section.
  6. Click Reset.
  7. A new window appears, and then you have to tick Delete personal settings and click Reset to finalise Google Chrome Critical Error removal. In 'Advanced' tab, click 'Reset'. Then tick 'Delete personal settings' and click 'Reset'.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Chrome Critical Error from Microsoft Edge

Reset settings in Microsoft Edge (Technique No.1):

  1. Open Microsoft Edge browser, then click on More button, which is situated at the top right edge of the screen
  2. Select Settings from the drop down menu.
  3. When the Settings panel appears, find Clear browsing data section and hit Choose what to clear button. Open Settings and click on 'Choose what to clear' button
  4. Then mark all components that you wish to delete and after that hit Clear. Click 'Clear'
  5. Right-click the Start button (that has Windows logo on it) and choose Task Manager. Right-click the Start button again and choose 'Task Manager'
  6. Go to Processes tab and look for Microsoft Edge.
  7. Right-click on it and select Go to details. If there is no Go to details option, select More details and carry out previous instructions. Right-click on 'Microsoft Edge' and choose 'Go to details' option If 'Go to details' option does not show up, choose 'More details' instead
  8. Once Details tab appears, look for entries that contain Microsoft Edge name. Right-click on such individual entries and choose End Task option to terminate them. Locate all entries that relate to Microsoft Edge and click 'End Task'

Reset Microsoft Edge (Technique No.2):

In case the Technique No.1 did not help you to fix the problem, use advanced Edge reset option.

  1. Important: you must backup your files before you use these tips
  2. Locate this folder on your PC: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select all items in this folder and right-click with your mouse. Select Delete. Open Microsoft Edge folder on your PC, click every entry with the right mouse button and select 'Delete'
  4. Click on the Start button (that has Windows Logo on it) and in Search my stuff field, type in window power.
  5. With the right button of your mouse, click on every entry and select Run as administrator. Locate where Windows PowerShell is, right-click on it and click on 'Run as administrator' option
  6. Once you get Admin's rights, Windows PowerShell window should show up shortly. Paste this line:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    after PS C:\WINDOWS\system32> and hit Enter. Copy and then paste the necessary command and hit 'Enter'

After completing these steps, Microsoft Edge should be Google Chrome Critical Error-free.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Chrome Critical Error from Mozilla Firefox (FF)

Remove all suspicious-looking components and refresh the Mozilla Firefox browser in order to stop malicious redirects provided by the harmful program:

  1. Delete suspicious browser extensions
    Launch Mozilla Firefox, and then open menu (click a button at the top right corner). Then, go to Add-ons Extensions. Open browser menu and go to 'Add-ons'
  2. Now, locate Google Chrome Critical Error and other suspicious extensions. Click Remove to eliminate them. Go to 'Extensions' and locate malicious browser add-ons. Hit 'Remove' button to delete each entry
  3. Reset all Mozilla Firefox settings
    Click on the Firefox at the top left corner and then click the question mark. Then, select Troubleshooting Information. Open menu by clicking on the indicated icon and on '?'. Then select 'Troubleshooting Information'.
  4. Reset Firefox to its default state message should appear then. You will see Reset Firefox button. Click this button a few times and finalise Google Chrome Critical Error removal. Hit 'Reset Firefox' button a few times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Chrome Critical Error from Google Chrome

Follow the guidance given below to eliminate the Google Chrome Critical Error pop-up:

  1. Remove malicious extensions
    Launch Google Chrome, and then open menu (click a button at the top right corner). Then, go to Tools Extensions. Open browser's menu, then click 'Tools' and 'Extensions'
  2. Now, look for Google Chrome Critical Error and other suspicious extensions and then click the trash icon to remove them. Find malicious extensions and click on the Trash bin icon to remove them
  3. Open Chrome menu and go to Settings Manage Search engines under the Search section. Once you open browser's 'Settings', click on 'Manage search engines...' button
  4. In Search Engines..., configure default search engine settings. Remove untrustworthy ones. We advise you to leave only Google or another reputable website of your choice. Remove malicious search sites by clicking 'X'
  5. Reset all Google Chrome settings
    Open menu by clicking the button at the top right corner of Google Chrome, and go to Settings.
  6. Scroll down to find Reset browser settings button. Click on it. When in 'Settings', click Show advanced settings and then find 'Reset browser settings' button. Click on it.
  7. Click Reset to approve this action and finish Google Chrome Critical Error removal. Click 'Reset' to finish the removal process.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Google Chrome Critical Error from Safari

  1. Delete suspicious browser extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and then select 'Preferences'
  2. Here, select Extensions and look for Google Chrome Critical Error or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and remove untrustworthy extensions
  3. Reset all Safari settings
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and then select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Google Chrome Critical Error removal process. Select all checkboxes and click 'Reset'

About the author

Julie Splinters
Julie Splinters - Spyware and malware removal expert

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