Uninstall Go.mail.ru virus (Uninstall Instructions) - May 2018 updated

Go.mail.ru virus Removal Guide

Description of Go.mail.ru

Go.mail.ru – a potentially unwanted program capable of hijacking systems without any approval

Go.mail.ru virus illustration

Go.mail.ru is a browser hijacker targeting Russian-speaking users. In most of the cases, it reappears on Google Chrome and Mozilla Firefox web browsers, but there is no guarantee that, after daily updates, it won't start appearing on Safari or IE browsers. Just like a wide list of similar PUPs, this search engine claims to be capable of improving users' search sessions by providing greatly useful search results. Unfortunately, according to our experts, it would be great if you removed go.mail.ru, inline.go.mail.ru, or similar hijacker from the system as soon as it shows up on it.

Name Go.mail.ru, inline.go.mail.ru
Type Browser hijacker
Danger level Low. At the moment, the PUP is not very active
Ways of distribution Bundling
Main dangers Hijacks web browser and starts redirecting its victims to sponsored websites
Elimination To uninstall the program, use FortectIntego

The term Go.mail.ru virus appeared once this PUP started spreading around with the help of bundling. Typically, you can not even realize that you allowed its installation if you fail to monitor the whole programs' installation procedure. However, it becomes obvious that something is wrong after noticing changes in your default search engine, homepage, and a new tab page.

As soon as these changes are made, mail.ru starts redirecting its victims to sponsored websites. Typically, these sites are safe-to-use, but there is always a possibility to get redirected to an insecure or a potentially harmful website.

From the first sight, go.mail.ru appears as a useful Russian news website which is actively promoting third party advertisements. However, after testing this search provider, security experts report that it is yet another potentially unwanted program which may track your searches and collect NPII. While its developers are interested only in people's search terms and most visited websites, you should still be attentive to what conditions are you accepting with.

Finally, you may run into a serious problem while trying to remove go.mail.ru from the system as this search engine is capable of getting deep into the target PC system. As a result, sometimes users are unable to recover their browsers to the previous state. In this case, we highly recommend using updated anti-spyware, such as FortectIntego. Make sure you update this program before running a scan to make sure that are related components are gone.

Go.mail.ru virus imageGo.mail.ru is a deceptive search engine with an annoying redirect tendency. By using it you risk continuously visiting less than reliable sites with potential danger of malware.

Sneaky ways used to spread this hijacker

This browser hijacker secretly spreads bundled with freeware. However, you can immediately recognise it while trying to perform a search — hijacked systems will redirect users to the fraudulent search engine. It is important to understand that not only bundling technique helps the developers of PUPs infiltrate computers with their products but also the way how carelessly people install unknown software.

People tend to skip steps during download and installation processes. By doing so, users leave an opportunity for browser hijackers to modify various internet browser settings and compromise their systems. This way, people start browsing through potentially dangerous websites and increase the risk of getting infected with other cyber threats.

If you want to protect your computer from browser hijackers or various other potentially unwanted programs (PUPs), you must pay extreme attention during the installation of third-party software. Since the developers hide their sneaky products among the optional components, it is essential to choose Advanced/Custom settings.

These parameters do not skip important steps during the procedure and show the users all extra software which is going to be installed. For that, you also must search for checkmarks with ticks that have been selected for you. De-select them and check the system with an antivirus to make sure that your computer is protected.

Uninstall Mail.ru virus and protect your PC from further infections

Go.mail.ru virus has gained its name since users struggle with its elimination — this software installs additional add-ons that keep resetting the browser's modifications every time the user attempts to change them to the primary state. Fortunately, you can get rid of this pesky threat.

The first step to remove Go.mail.ru is downloading a professional anti-spyware software and running a full system scan. This is by far the safest and most convenient method to clean your computer from potentially unwanted programs. For that, check our recommended malware removal software below.

Additionally, there is a possibility to perform manual Go.mail.ru removal with the help of the guide below. Although, this process is for advanced computer users only and does not eliminate various other cyber threats that might be installed by this browser hijacker. Likewise, the best option would be to stick to the automatic removal process.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Security Tools
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Go.mail.ru virus. Follow these steps

Uninstall Go.mail.ru in Windows systems

It is essential to make sure that you delete all programs related to Go.mail.ru virus to stop it from reappearing on Windows. Note, that they might hide deep inside the system. Thus, consider downloading a professional software for help.

Terminate suspicious programs from Windows 10/8 machines by following these instructions:

  1. Type Control Panel into Windows search and once the result shows up hit Enter.
  2. Under Programs, choose Uninstall a program.
    Programs in Control panel
  3. Find components related to suspicious programs.
  4. Right-click on the application and select Uninstall.
  5. Click Yes when User Account Control shows up.
    Confirm uninstall
  6. Wait for the process of uninstallation to be done and click OK.

Windows 7/XP instructions:

  1. Click on Windows Start and go to Control Panel on the right pane.
  2. Choose Add/Remove Programs.
    Remove the program
  3. Select Uninstall a program under Programs in Control Panel.
  4. Click once on the unwanted application.
  5. Click Uninstall/Change at the top.
  6. Confirm with Yes.
  7. Click OK and finish the removal.

Uninstall Go.mail.ru in Mac OS X system

  1. Users who use OS X should click on Go button, which can be found at the top left corner of the screen and select Applications. Click on 'Go' to open a drop-down menu and select 'Applications'.
  2. Wait until you see Applications folder and look for Go.mail.ru or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on each malicious application and select 'Move to Trash'

Eliminate Go.mail.ru virus from Microsoft Edge browser

Delete suspicious extensions from MS Edge:

  1. Go to the Menu by clicking on the three horizontal dots at the top-right.
  2. Then pick Extensions.
    Uninstalling apps
  3. Choose the unwanted add-ons on the list and click on the Gear icon.
  4. Click on Uninstall at the bottom.

Clear cookies and other data:

  1. Click on the Menu and from the context menu select Privacy & security.
  2. Under Clear browsing data, select Choose what to clear.
    Clear data
  3. Choose everything except passwords, and click on Clear.

Alter new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge fully:

  1. Click on the keyboard Ctrl + Shift + Esc to open Task Manager.
  2. Choose More details arrow at the bottom.
  3. Go to Details tab.
    Task Manager processes
  4. Now scroll down and locate every entry with Microsoft Edge name in it.
  5. Right-click on each of them and select End Task to stop MS Edge from running.

When none of the above solves the issue, you might need an advanced Edge reset method, but you need to backup your data before proceeding.

  1. Find the following folder on the PC: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on the selection and choose Delete
  4. Right-click on the Start button and pick Windows PowerShell (Admin).
    PowerShell clearing
  5. Copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose

Instructions for Chromium-based Edge

Delete extensions:

  1. Open Edge and click Settings.
  2. Then find Extensions.
  3. Delete unwanted extensions with the Remove.

Clear cache and site data:

  1. Click on Menu and then Settings.
  2. Find Privacy and services.
  3. Locate Clear browsing data, then click Choose what to clear.
  4. Time range.
  5. Click All time.
  6. Select Clear now.

Reset Chromium-based MS Edge browser fully:

  1. Go to Settings.
  2. On the left side, choose Reset settings.
    Full browser reset
  3. Select Restore settings to their default values.
  4. Click Reset.

Delete Go.mail.ru from Mozilla Firefox (FF)

If you want to get rid of Go.mail.ru redirect virus from Mozilla, try locating all suspicious plug-ins and add-ons that might be supporting its potentially dangerous activity. Later, uninstall them as well and refresh your browser.

Remove suspicious Firefox extensions:

  1. Open Mozilla Firefox browser and click on the three horizontal lines at the top-right to open the menu.
  2. Select Add-ons in the context menu.
    Browser settings
  3. Choose plugins that are creating issues and select Remove.

Reset the homepage on the browser:

  1. Click three horizontal lines at the top right corner.
  2. This time select Options.
  3. Under Home section, enter your preferred site for the homepage that will open every time you launch Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Find the Privacy & Security section.
  3. Scroll down to choose Cookies and Site Data.
    Blocking sites
  4. Click on Clear Data… option.
  5. Click Cookies and Site Data, Cached Web Content and press Clear.

Reset Mozilla Firefox:

If none of the steps above helped you, reset Mozilla Firefox as follows:

  1. Open Mozilla Firefox and go to the menu.
  2. Click Help and then choose Troubleshooting Information.
    Troubleshooting issues
  3. Locate Give Firefox a tune-up section, click on Refresh Firefox…
  4. Confirm the action by pressing on Refresh Firefox on the pop-up.
    Reset the Firefox

Chrome browser reset

If you want to fix Chrome, make sure that you have eliminated all unknown browser extensions, add-ons and plug-ins. Additionally, check and remove shady URLs from startup and default settings.

Find and remove suspicious extensions from Google Chrome:

  1. In Google Chrome, open the Menu by clicking three vertical dots at the top-right corner.
  2. Select More tools > Extensions.
  3. Once the window opens, you will see all the installed extensions.
  4. Find any suspicious add-ons related to any PUP.
  5. Uninstall them by clicking Remove. Removing extensions

Clear cache and web data from Chrome:

  1. Click the Menu and select Settings.
  2. Find Privacy and security section.
  3. Choose Clear browsing data.
  4. Select Browsing history.
  5. Cookies and other site data, also Cached images and files.
  6. Click Clear data. Clearing data

Alter settings of the homepage:

  1. Go to the menu and choose Settings.
  2. Find odd entries in the On startup section.
  3. Click on Open a specific or set of pages.
  4. Then click on three dots and look for the Remove option.

Reset Google Chrome fully:

You might need to reset Google Chrome and properly eliminate all the unwanted components:

  1. Go to Chrome Settings.
  2. Once there, scroll down to expand Advanced section.
  3. Scroll down to choose Reset and clean up.
  4. Click Restore settings to their original defaults.
  5. Click Reset settings again. Resetting Google Chrome

Delete Go.mail.ru from Safari

Get rid of questionable extensions from Safari:

  1. Click Safari.
  2. Then go to Preferences…
    Preferences of Safari
  3. Choose Extensions on the menu.
  4. Select the unwanted extension and then pick Uninstall.

Clear cookies from Safari:

  1. Click Safari.
  2. Choose Clear History…
    Clearing history
  3. From the drop-down menu under Clear, find and pick all history.
  4. Confirm with Clear History.

Reset Safari fully:

  1. Click Safari and then Preferences…
  2. Choose the Advanced tab.
  3. Tick the Show Develop menu in the menu bar.
  4. From the menu bar, click Develop.
    Empty caches
  5. Then select Empty Caches.

Even if you have completed all the steps above, we still strongly recommend you to scan your computer system with a powerful anti-malware software. It is advisable to do that because an automatic malware removal tool can detect and delete all remains of Go.mail.ru, for instance, its registry keys. The anti-malware program can help you to easily detect and eliminate possibly dangerous software and malicious viruses in an easy way. You can use any of our top-rated malware removal programs: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting browser hijacker

Prevent the government from spying on you

As there is a growing debate in government about collecting users' data and spying on citizens, you should take a closer look at this issue and find out what shady ways of gathering information can be used to collect information about you. You need to browse anonymously if you want to avoid any government-initiated spying and tracking of information. 

You can enjoy secure internet browsing and minimize the risk of intrusion into your system if you use Private Internet Access VPN program. This VPN application creates a virtual private network and provides access to the required data without any content restrictions.

Control government and other third party access to your data and ensure safe web browsing. Even if you do not engage in illegal activities and trust your ISP, we recommend being careful about your security. You should take extra precautions and start using a VPN program.

Recover files damaged by a dangerous malware attack

Despite the fact that there are various circumstances that can cause data to be lost on a system, including accidental deletion, the most common reason people lose photos, documents, videos, and other important data is the infection of malware.

Some malicious programs can delete files and prevent the software from running smoothly. However, there is a greater threat from the dangerous viruses that can encrypt documents, system files, and images. Ransomware-type viruses focus on encrypting data and restricting users’ access to files, so you can permanently lose personal data when you download such a virus to your computer.

The ability to unlock encrypted files is very limited, but some programs have a data recovery feature. In some cases, the Data Recovery Pro program can help recover at least some of the data that has been locked by a virus or other cyber infection.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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